Walkers Renton Subaru

No Communication and lack of concern for their guests. First, I brought my car in for service and when I got it back they did not tighten the exhaust manifold brackets down. I had to fix this myself. When First, I brought my car in for service and when I got it back they did not tighten the exhaust manifold brackets down. I had to fix this myself. When I brought this to the attention of Service they doubted my judgement and pretty much brushed me off. Secondly, I purchased a 2020 STI from them right before the lock-down. The car arrived two days before Sales was closed due to this and they did not even give me a courtesy call that the car was there. Part of the deal was to install a short throw shifter assembly on the car which included the assembly itself and a STI Shift knob. They neglected to install this part and when I inquired about it they argued with me saying this wasn't part of the package even though it clearly is from Subaru's popular package features. This dealership has lost my trust. I cannot believe they lost a customer over a $100 part. My next Subaru will not be from these guys. More

Easy and straight forward This was my first car purchase in Washington state. Diane made the experience easy and straight forward. She answered my questions promptly and wasn This was my first car purchase in Washington state. Diane made the experience easy and straight forward. She answered my questions promptly and wasn't pushy at all. Because coming in to the dealership wasn't convenient for me, Diane helped me handle most of the deal over the phone or through email. I only came in to the dealership to pick up the car. Thanks Diane! More

Third Subaru Purchase Just bought our third Subaru from Walker's. Diane made each purchase easy and painless, definitely NOT the typical new car purchase experience. That Just bought our third Subaru from Walker's. Diane made each purchase easy and painless, definitely NOT the typical new car purchase experience. That is why we have come back three times. This time we also worked with Ian Miller. Ian was very helpful and knowledgeable (ask him about his Subaru WRX!) Love Subarus and these are the folks to buy them from. More

Stress-free, amazing and helpful salesman! Made a great experience and made me a Subaru fan! Fiance loves the new car, and we're excited to have it be the car to start our family. experience and made me a Subaru fan! Fiance loves the new car, and we're excited to have it be the car to start our family. More

First Car Purchase Diane met me where I was at and was patient with me throughout the entire process. I went back and forth between a few cars and she gave me the space Diane met me where I was at and was patient with me throughout the entire process. I went back and forth between a few cars and she gave me the space I needed to decide rather than pressuring me before I was ready. I had lots of questions, she not only answered all of them but gave me additional helpful information along the way. Diane also has a sense of humor that keeps the process fun. I highly recommend going to Diane no matter what stage of the process you're at. More

Took a lot of my time, and proposed lowest discount I've pinged them in email, asking for their discount on the car configuration I want. I get connected with Garrett, who said he can't tell me discount I've pinged them in email, asking for their discount on the car configuration I want. I get connected with Garrett, who said he can't tell me discount online: 'The only way I can make it happen is if you can come in and we sit down figure it out together.'. After few letters, we were not moving anywhere, I asked to not contact me. I was contacted by Trey then, who offered me 2k higher price, then dealership where I recently bought my car from. So I spent most of my time communicating with this dealership, and got worst price More

Customer Service I’d like to give the sales rep a good review, Alex Salazar, went out of his way to show the vehicles by providing live videos and photos. His customer I’d like to give the sales rep a good review, Alex Salazar, went out of his way to show the vehicles by providing live videos and photos. His customer service is excellent! I would say he was awesome at communicating, providing information not only about the vehicle but about the dealership, provided information on Subaru.com and even showed us the website and how to navigate. He is a great rep to have on the team!! I’d definitely recommend friends and/or family to come to this dealership ONLY because of Alex. More

Shady sales tactics If I tell you I’ve shopped around and know exactly what car I want and am just looking far a blue one, don’t lie to me that you have it. Better yet do If I tell you I’ve shopped around and know exactly what car I want and am just looking far a blue one, don’t lie to me that you have it. Better yet don’t show me the white one when we agreed I was coming in to see the blue one you said you had and ask for $1000 to maybe find a blue one. Probably just doing what your manager taught you but how will that be a pleasant buying experience. More

Awsome experience! Diane Baldwin and the entire team at Walker's were amazing to work with. Diane really made the experience of purchasing a new car a smooth and enjoyab Diane Baldwin and the entire team at Walker's were amazing to work with. Diane really made the experience of purchasing a new car a smooth and enjoyable one! I would like to personally thank you for my new Subaru Crosstrek. I could not be happier! Kim Cory/ Joseph (Dan) Cory More

Excellent Experience We bought our new Ascent from Walkers about 3 weeks back. The sales man Robert Duitch had very good technical expertise on Subaru AWD and Turbo Charge We bought our new Ascent from Walkers about 3 weeks back. The sales man Robert Duitch had very good technical expertise on Subaru AWD and Turbo Charge technologies and was comfortable in answering all my nerdy husband's questions. On our day of purchase, we noticed a small unfinished paint problem on that car, and they immediately placed a service order to fix in the next week. I noticed that the folks in this place are very friendly to work with and took care of all our enquiries genuinely. I have already recommended this place to few of my friends. More