Walkers Renton Subaru

My experience with Walker's Mazda was wonderful. The sales person(Christian Gonzalez) was professional and respectful. They accepted my offer for the vehicle and I felt I got a quality value for my purc sales person(Christian Gonzalez) was professional and respectful. They accepted my offer for the vehicle and I felt I got a quality value for my purchase. Everybody I dealt with at Walker's was friendly and accommodating. I would consider purchasing a car again at Walker's. More

Big thank you to Brian Saeteurn!!I was involved in an Big thank you to Brian Saeteurn!! I was involved in an accident and not necessarily planning on buying a car. Brian was so patient and courteous and Big thank you to Brian Saeteurn!! I was involved in an accident and not necessarily planning on buying a car. Brian was so patient and courteous and helped me purchase a car that I absolutely love! They even picked me up from my home when I needed a ride to the dealership. Wonderful experience. More

After test drives, tried to get a quote from Rick via text/email. He refused to quote me without coming in...yet 10+ reps in the state all quoted me via text/email. What does that tell you? This is the t text/email. He refused to quote me without coming in...yet 10+ reps in the state all quoted me via text/email. What does that tell you? This is the type of rep who like to use all the standard deceptions that used car salesmen are hated for. Just watch any of the numerous car buying videos by Auto Advocate, Chevy Dude, Kevin Hunter (homework guy) Scotty Kilmer, Marco at White Board Finance, etc...and you'll find all the typical sales schemes they list there...are what I encountered in my experience with Rick. Here's another example...I asked to bring the used car to a certified mechanic for inspection...and he said they won't allow it because they have to "protect their reputation". Again, that's another example I've never heard ANY other dealer say (including Lexus, BMX, Audi, etc). What does that even mean? In my 45 years of life, I've never heard anyone speak to me about some local car dealership's reputation. As if such a thing exists. And even if it did...how would getting a car inspected, hurt your reputation? That makes no sense. What utter nonsense. Clearly this rep is trying to hide something about the car. Everything about this experience felt shady and atypical compared to my experiences with other dealers and reps (and I should mention I've been shopping at over 40+ dealerships. So what does that tell you when I'm hearing multiple things from this guy that NO OTHER rep has told me out of 40+ other dealers? If I get in touch with a different rep there and have a better experience, then I'll adjust this rating for this particular dealership accordingly. More

Never answered my reach out attempt, can’t buy anything if they don’t answer any of my attempts to reach the business.. 0/5 if I could rate that low. if they don’t answer any of my attempts to reach the business.. 0/5 if I could rate that low. More

Bought a Subaru Forester sport back in January and had a great experience. The sales manager Trey Castles was extremely helpful with finding me the perfect car that I wanted. He never made me feel uncomfort great experience. The sales manager Trey Castles was extremely helpful with finding me the perfect car that I wanted. He never made me feel uncomfortable or pressured to buy. I had gone to 6 other dealerships and was getting very discouraged because of the salesman and how they all seemed to be cheating me and pressuring me to buy from them that day. Trey made sure that I found the car that I was looking for and was happy with my purchase. Also he has been good about making sure that I'm still happy with it and everything is running smooth. If you're looking to buy a Subaru I would 100% recommend this Subaru. Ask for Trey he will make sure you have a happy experience. More

Unprofessional Service Center I scheduled an appointment in advance with a loaner to provide a second opinion on a weeping axle seal (as reported by my mechanic) for my 2019 WRX. I scheduled an appointment in advance with a loaner to provide a second opinion on a weeping axle seal (as reported by my mechanic) for my 2019 WRX. When I spoke to the service rep and explained the circumstances, he stated that if the seal is weeping but not yet leaking that the warranty would not cover work. It seemed like a rushed decision to get me out of there especially considering my car is a 2019. Even if the seal is not yet leaking but still starting to weep, why wouldn't this be considered under warranty when it is clearly not normal wear and tear. When I inquired as to why, he did explain at all. I then requested that they still look at it, he mentioned that non-express services would take 2-3 days to get to my car. Without allowing me to respond, he sent me over to express care where they proceeded to explain that it would take 1-2 hours to look at my car and no loaner could be provided. At this point I was too frustrated to argue and simply left. I am still shocked as to why they did not inform me ahead of time when I made the appointment that they would rather not schedule it in the first place. I'm not sure what happened here but in my opinion, everything was very unprofessional. I will never come back here. More

A 3 year nightmare of problems with my 2017 forester. Non stop issues. No communication between service techs about the issues and an extremely rude service manager, Brad- zero accountability. Do yourself a stop issues. No communication between service techs about the issues and an extremely rude service manager, Brad- zero accountability. Do yourself a favor. Don’t go there. More

AMAZING very knowledgeable and no high pressure Robert Duitch is a very smart, knowledgeable and patient person. I have purchased 2 cars from Robert and both times he was so helpful and patient. I h Robert Duitch is a very smart, knowledgeable and patient person. I have purchased 2 cars from Robert and both times he was so helpful and patient. I had lots of questions and did a fare amount of research. Robert was open, honest and very willing to listen and help answer questions. When the deal was done I felt like he definitely earned my business. I HIGHLY recommend Walkers Renton Subaru AND Robert ! More

Robert was great! Very informative every step of the way and made the entire buying process effortless. The building was very safe during this virus. This was our second Subaru from this dealership highly r and made the entire buying process effortless. The building was very safe during this virus. This was our second Subaru from this dealership highly recommend it to anyone car shopping. More

Just bought our first Subaru from Walkers with Robert. It was a very pleasant and easy experience. We would definitely recommend not only Subaru but Walkers Subaru in Renton! was a very pleasant and easy experience. We would definitely recommend not only Subaru but Walkers Subaru in Renton! More