Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Walkers Renton Subaru

Renton, WA

Overview
Reviews
Vehicles
4.5
1,406 Reviews
Call Dealership (425) 226-2775
View Awards

555 SW Grady Way

Renton, WA

98057

Directions

By Type

Showing 1,406 reviews

July 13, 2023

Justin is amazing he solved 2 issues and got both done faster than expected. Want him on my service order every time. More

by 2glacier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Guddat
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you very much for taking the time to leave us this review, 2glacier!

Jul 13, 2023 -

2glacier responded

Thank Justin!!!

July 12, 2023

I think more care could have gone into explaining the warranty costs before making me sign the paperwork to a car. More

by carbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Yadon
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Hi carbuyer, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our Sales Department. We understand that your expectations were not met, and we want to do everything we can to make things right, as this is not indicative of our company values. We'd like to learn more about what happened so that we can improve our service. Would you be willing to contact us directly so that we can discuss this further? You can just send us a message through Google. Thank you again for your feedback. We appreciate your help in making our business better.

July 12, 2023

Pleasure to work with, great customer service, and quick service. Jhamal ensured we were able to come to an agreement that worked for both parties and I walked away happy. More

by lency24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhamal Tipton, Michael Yadon
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the awesome review, lency24!

July 12, 2023

Very friendly staff, outstanding service would recommend to anyone who is thinking of buying a Subaru. More

by ezenzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Spencer, Michael Yadon
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

This review made our day, ezenzen! Thank you very much for taking the time to write this!

July 11, 2023

Over two hrs for an oil change is absurd Paying 133 for an oil change is also absurd, even with synthetic More

by marcusmenezes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxx
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Hi marcusmenezes, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our Service Department. We understand that your expectations were not met, and we want to do everything we can to make things right, as this is not indicative of our company values. We'd like to learn more about what happened so that we can improve our service. Would you be willing to contact us directly so that we can discuss this further? You can just send us a message through Google. Thank you again for your feedback. We appreciate your help in making our business better.

July 09, 2023

Sales team was great. Would have liked finance department to explain more in depth other products we ended up purchasing. More

by billa1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin , Trey Castles
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the kind and informative review!

July 09, 2023

All staff were friendly, courteous, and knowledgeable. Service was completed quickly and within the timeframe ordinarily promised More

by lewislewisrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their names
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the 5-star review!

July 08, 2023

Excellent, quick, reliable service. Extremely good service leaders. Competitive prices. Wow. I would definitely recommend! More

by RJGLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Kim Meyers
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the great review!

July 08, 2023

Wanted an oil change. Drove in and was told It'd be 1 1/2 wait. Got a ride home and before I reached home got a text it was done. They need to work on their estimating te More

by clive.schhelein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express desk people
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the informative review. We will use this as a learning experience!

July 08, 2023

I like Justin, he is very friendly and had very good service and good communication with customers. I will be back, I love his service . More

by appleapple1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 13, 2023 -

Walkers Renton Subaru responded

That is so great to hear. Justin is awesome and we look forward to seeing you back sometime in the future! Thank you!

1
...
17
18
19
...
141