Back

Walkers Renton Subaru

Renton, WA

4.5
1,406 Reviews

555 SW Grady Way

Renton, WA

98057

Directions

By Type

Showing 1,406 reviews

July 27, 2023

I brought my car in for an oil change thru express with an appointment and had to wait more than 2 1/2 hours. I heard one of the girls working say we only have 1 tech working because it’s a nice day so the More

by JEANNIEMCW
Service Time
Recommend Dealer
No
Employees Worked With
Tyler Dixon, Taylor Rupp
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi JEANNIEMCW, We want to apologize any delay or miscommunication there might have been at our service department. Our customers come first, and we want to make sure you are always aware of what is being done with your car. There should have been better communication and we have shared this with management to have training take place. There have been a few new hires in the building, which seemed to have contributed to your experience. We appreciate your patience with us. We apologize greatly, and we hope you can give us another chance. Please reach out if there are any further questions or concerns. Sincerely, Walker's Renton Subaru

July 26, 2023

Easy to work with and hassle free in car trading and sales. Highly recommended to families and friends. More

by MYRNA.BULAHAN717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hill, Jared Staggs
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you so much for taking the time to leave us this review!

July 26, 2023

Always reliable. Have been bring my Outback for 6 years now and before that, my Forester. Always been fully satisfied. More

by vernon_tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha'ani Propeack
Aug 07, 2023 -

Walkers Renton Subaru responded

That is so great to hear, vernon_tom! Thank you for being a loyal customer!

July 25, 2023

Always a pleasure going to Walker's what a great team! !! Great experience they work on all of my cars!!! More

by baldwindm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dixon, Aaron Taylor, Justin Guddat
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you very much for the review, baldwindm!

July 25, 2023

Quoted price for service didn’t match price I was charged. When I raised the question the service guy said he didn’t know why but he wouldn’t change to quoted price. More

by susant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane said the guy was new
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you for the review and your feedback!

July 24, 2023

reliable, convenient, fast, friendly atmosphere, clear description of service, true estimation of wait times, good people More

by katya0
Recommend Dealer
Yes
Employees Worked With
Tyler Dixon
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you for the great review, katya0!

July 24, 2023

My wheel came off the vehicle while driving. Andrew not only took the time to understand what happened, he made it right. I’ll continue to bring all my Subaru’s to Walker’s because of him. More

by Jasondenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Jul 25, 2023 -

Walkers Renton Subaru responded

We are so happy to hear that Andrew helped you solve this problem for you and that you are back safely on the roads! Thank you for being a great customer!

July 24, 2023

Excellent dealership. Would recommend to family and friends. My son just bought an outback there. More

by kathyoberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you very much, kathyoberto! This means so much to us here at Walker's Renton Subaru!

July 23, 2023

Friendly service! Only complaint was the grease stains on both front seats and driver floor carpet, steering wheel and shifter also had residue. Other than that the re More

by jordan.hamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
Jul 24, 2023 -

Walkers Renton Subaru responded

Hi jordan.hamblin, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had grease stains in your vehicle. Have you reached out to our Service Department about this? We want to get this resolved as soon as possible. Thank you again for your feedback. We appreciate your help in making our business better.

July 23, 2023

I felt the staff was very friendly and helpful. I just got a suburu and I'm happy with my choice to come to this dealership. More

by mclei1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Fortin
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us such a positive review, mclei1a!

...
15
...