Walkers Renton Subaru
Renton, WA
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While it took a while longer than I would have liked, the experience was pleasant afer we got in the door. Our sales rep seemed genuinely interested in what was the best fit for our needs and privided just experience was pleasant afer we got in the door. Our sales rep seemed genuinely interested in what was the best fit for our needs and privided just that. We did not have to haggle over price. More
After reading the reviews on this site I was very skeptical about purchasing at this dealership, but they had the car I wanted so I checked them out. Glad I did! I had done my homework on the vehicle skeptical about purchasing at this dealership, but they had the car I wanted so I checked them out. Glad I did! I had done my homework on the vehicle, and I knew what to expect as far as price and the options/features. So when our salesman, Mr. Ha Lee, took us for a test drive of our eventual new Subaru Forester, I simply confirmed with him everything I had read about the car. Ha, our salesman, actually pointed out more interesting things about the vehicle that I did not know, and was honest about options that he did not feel were worth paying for (like the factory rack crossbars). When it came to price, I told him that I will pay below true market value (TMV, see edmunds.com). They did not even blink! I got the price that I determined (below dealer invoice), and I got fair value on a blind trade in! I thought this was an excellent deal for a great car. Love the Subaru so far, but that is easy to predict. I would highly recommend this dealership, and especially our salesman Ha Lee. More
After 6 hours of haggling with them I finally got a decent figure on a trade in. I signed all the paper work and a week later I got a call. They claimed they could not find financing through 15 of the decent figure on a trade in. I signed all the paper work and a week later I got a call. They claimed they could not find financing through 15 of the banks they use. They claimed that my car needed $6k worth of fixing...my car runs fine and barely hit 41k. They wanted $3k more of a down payment. So I had to take my car back. Then they tried to show me a more expensive car that magically appeared 5 minutes after I wanted to leave. They play games with you and will take you all day....what a waste of time. They play dirty...know your consumer rights!!! More
Please do not deal with this dealership...you will regret it. I'm pretty level headed, so usually don't complain. Dealing with Walker's Subaru (Renton, WA) was a very negative experience for me, and I have it. I'm pretty level headed, so usually don't complain. Dealing with Walker's Subaru (Renton, WA) was a very negative experience for me, and I have since spoken to other Subaru owners who will not deal with Walker's. Their sales people were some of most unprofessional people I have met. When I went to sign my paperwork for the car I was going to purchase, the sales rep (Anthony) stood over the top of me insultng me or asking questions. When he walked away, the finance rep actually whispered to not trust the sales rep I was dealing with, and he then suggested that I back out of the deal before signing anything. When I took the car to another dealership, they lifted the car to show incredible amounts of undercarriage damage, tons of oil leaking, and it was clear what was taking place. They had shown me very false documents showing the inspection that passed with flying colors. I would never, ever, ever, trust this dealership to do the things that are required by any dealership. I would use Chaplin's in Bellevue, WA. More
We live outside the area, but did not want to deal with the Subaru dealer in our area. We found Walker's Subaru on line.The sales Manager we dealt with was straight forward and very professional. They had the Subaru dealer in our area. We found Walker's Subaru on line.The sales Manager we dealt with was straight forward and very professional. They had exactly what we were looking for, and they had it ready for us to pick up when we arrived at the Dealership. We tell everyone which Subaru dealer we purchased from, and will be back for our next vehicle. We will reccomend them to all. They have called us twice since the purchase. Once to make sure we were happy with the car and the transaction. Next, to ask if we would prefer our plates to be mailed instead of driving to pick them up. We could'nt be happier with the whole transaction and the service after the sale. More
This was the most horrible attempted car buying experience of my life. I was a greeted by a seemingly friendly salesperson who immediately told me that he couldn't speak to me about the value of my experience of my life. I was a greeted by a seemingly friendly salesperson who immediately told me that he couldn't speak to me about the value of my trade in unless I committed to buying a car from him on that same day. Of course, my response was that I couldn't make any sort of a decision unless he gave me an idea about how much he would give me for my car. The salesperson had no answer for this reasoning except to say that I could make everyones' life much easier by just submitting to his "simple" request. I will never set foot on that dealerhip lot again, and I advise all those in search of a new car to avoid Walkers Renton Subaru. More