Walkers Renton Subaru
Renton, WA
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The team at walker's renton subaru are great. They are very knowledgable of the products they sell and are proud to represent and sell the subaru brand. Theyre also very flexible. If you want a new subar very knowledgable of the products they sell and are proud to represent and sell the subaru brand. Theyre also very flexible. If you want a new subaru they will work with you to get you into a car as soon as possible. I went in for a test drive and to talk financing one week. Two weeks later i was in a new subaru! Between the time of the drive and purchase my agent was on top of my car's availability and any specials that came up. We had constant contact over email, phone, and text! My agent even offered to take me out for drinks! I recommend walker's renton subaru. More
All the individuals I've had contact with at Walker Subaru were very professional and customer oriented. Luke Gunter, my sales rep, was a good listener and asked all the right questions to understand Subaru were very professional and customer oriented. Luke Gunter, my sales rep, was a good listener and asked all the right questions to understand my needs, then presented me with several options while carefully explaining the pros and cons of each. When I was ready to make my decision, I felt I was getting exactly what I wanted. I also had a great experience with Walker's Service Dept. when I returned to have some accessories added; Brad Hallock is very knowledgeable and gave me good advice on taking care of my Outback. I recommend this dealership to anyone considering the purchase of a Subaru. More
Very special recognition to Mr. P. Monday of Service Dept. Mr. Monday has always come through with FLYING COLORS TO PROVIDE service assistance. Mr. Monday business mannerism & spirit of co-operation i Dept. Mr. Monday has always come through with FLYING COLORS TO PROVIDE service assistance. Mr. Monday business mannerism & spirit of co-operation is true testimony to continue to display's as America's Ambassadors in the Car Industries. More
Alden Andrews was personable and professional in handling the leasing arrangement of my new Subaru. If you're in the market for a car, and you live in the Pacific Northwest or are moving there, a Subaru is r the leasing arrangement of my new Subaru. If you're in the market for a car, and you live in the Pacific Northwest or are moving there, a Subaru is really the best way to go. Thankfully, Alden was able to explain the many quirks of the vehicle, installed the bluetooth, set up the rack on the roof of the car, and was both reliable and patient. I would recommend anyone shopping Subaru to meet with him. More
We were very impressed with the speed of response from the sales person, her dedication (she came in on a day off to make sure our car was washed and ready), her top of the line followup on every detail t the sales person, her dedication (she came in on a day off to make sure our car was washed and ready), her top of the line followup on every detail to make sure she understood what we needed, etc. We even had a full tank of fuel! This was an on-line experience, since we live in Alaska, everything was ready for us when we landed in Seattle, and the paper work was done in 45 minutes. Great job, close to airport, friendly staff and convenient! We highly recommend Alix to any new car buyer, she did an outstanding job. More
Alden Andrews was wonderful to work with! He greeted us with a smile and was very pleasant to work with. He got us a great price on the Subaru and went over everything on the car before we drove it off th with a smile and was very pleasant to work with. He got us a great price on the Subaru and went over everything on the car before we drove it off the lot! He even set up my bluetooth! The staff at Walker Subaru came over and congratulated us on our new purchase too - that was a lot of fun! THANK YOU! What a wonderful experience my husband and I had at Walker Subaru - we will definitely be back for our next car! More
UPDATE: After several phone calls and emails to the UPDATE: After several phone calls and emails to the dealer's GM, I got a call from the salesperson and he told me that they will go ahead and switch UPDATE: After several phone calls and emails to the dealer's GM, I got a call from the salesperson and he told me that they will go ahead and switch out the wheels but I have to pay to do the swap. We went to Discount Tires coz I get free rotation there. I give Roman the salesperson that I dealt with initially credit for coming thru and doing the right thing. I'm still not pleased with the sales manager Chris Larson. What a douche. ********************************************************************************* I went in to Renton Subaru used car lot and found a car that I want to get on Friday, August 13, 2010. I told them during our initial conversation that I will be trading in my Audi A4 but the wheels that are currently in my A4 will not be included with the car and that I will be bringing the stock wheels with newer tires on them once we make a deal. I also noticed that the trim to the front fender is coming off on the car that i wanted to purchase and the sales rep and sales manager said that they will take care of it. After 3 hours of trying to make a deal, we finally agreed on a deal and then was taken to another facility to do the paperwork. At that time I reiterated to the sales person that the trim needs to be taken care of and we have to swap the wheels on my car. The salesperson said we will do it Monday. He told me to come in on Monday and that the trim will be fixed on my new car and we can also swap out the rims on my old car. I got to the dealership on Monday morning and the sales rep told me that he has to wait for a manager to approve it. He also said that he needs to make sure that financing has gone through before we can do anything. I waited there for another hour before a manager came in. Then I was told that switching out the wheels on my old car was not part of the deal. The manager then told me that I need to have everything in writing. The original sales rep was not there and I had to call him to have him call his manager to tell him what the deal was. Even after talking to his sales rep the manager still insist that it has to be in writing. I spoke with the rep over the phone and now he changed his story saying that when we made the deal, they never mentioned anything about swapping wheels, when all of Friday night they told me to come in Monday so we can take care of it. After going back and forth with the manager and sales rep, i finally gave up and said that I will take care of this another way. Had the sales rep not tell me to come in on Monday to take care of the trim and swap out the wheels I wouldn't have even bothered. But the sales person and the manager promised me something trying to make a deal but once we've signed papers they are now singing a different tune. I guess you really cannot trust a used car salesman. More
This place is the reason why dealers have a bad reputation. I was told by Gary and Roman that I had three days to return the vehicle if I wasn't completely satisfied with the car. Stupid me, I didn reputation. I was told by Gary and Roman that I had three days to return the vehicle if I wasn't completely satisfied with the car. Stupid me, I didn't read all the paperwork and I did sign the contract that stipulates that there is no 3-day grace period. I called both Roman and the used car salesman and it was amazing. It was as if you pushed a button and both of them gave a very robotic and well-rehearsed response about how in the automotive industry, it violates state and blah blah blah. I could use envision they practicing their little response in the mirror. If they were the last car dealer on earth, I still wouldn't go to them. If they were on fire, I still wouldn't piss on them. I've never wished bad things on others but I would for these people. More
I was shopping online for a very specific vehicle (Used kia rondo with 3rd row seat around 10k) and found it at walkers renton subaru, over 1300 miles away. My husband and I were hesitent to purchase a ca kia rondo with 3rd row seat around 10k) and found it at walkers renton subaru, over 1300 miles away. My husband and I were hesitent to purchase a car without inspecting it first, but decided to take a chance as it was what I was looking for down to the color, and we were not finding one with the 3rd row seat closer to home. We did the typical dealing over the phone, which is never pleasant, but to be expected. We planned to finance the entire cost of the car, and they agreed to take a deposit (to hold the car while the paperwork was pending) on our credit card and return it after the sale was finalized... This made me nervous, but again, we decided to take a chance because, at worst we'd just have that $1000 on our card instead of the car loan. They handled delivering the car at a reasonable price, as promised, and returned my deposit without incodent. If you aren't aware of the typical sales tactics (they ARE making money on the deal, or they won't make it. I don't know if people really believe it when thier salesman says "we're losing money on this deal already") this may not be the place to shop. But we went in knowing what we wanted and what we'd pay for it. so the fast talking wasn't a problem. I love the car! it was actually BETTER than advertised because they had the windows tinted! More
Stay away from this dealership. My story of utter hell with my used car is very long. I beg for a week to take my car back after buying it. Vital engine and safety components where missing from my car. Th with my used car is very long. I beg for a week to take my car back after buying it. Vital engine and safety components where missing from my car. They have broken several state laws including emissions laws, Dealer Licensing Regulations, WA Implied Warranty of Merchantability on used cars. In the 15 months I've owned the car it has sat in their shop for 3 months due to repairs. List of missing parts at the time of purchase: Middle seat belt, Parts for the air intake, Mass Air flow Senor, Heat Shield, hood prop, grommets for the hood. Bad parts at the time of purchase: Clutch, 1 and 2 Gear syncos, piston rings, turbo, 02 senors. The driver’s side fog light, parking light and turn single where burnt out. I also discovered my front bumper was being held together by duck tape, bondo and screws. They have worked with me on some of the issues but it took me two months of complaining to get there but according to the law they should have never been able to sell me the car in the condition it was in and they are responsible for the repairs of all major problems including safety issues. More