Walkers Renton Subaru

Overall, I've been quite pleased with the service and I trust them. The folks at the service desk have always been friendly and helpful. trust them. The folks at the service desk have always been friendly and helpful. More

Fair and straightforward negotiation, with good explanation of the car features. Felt like employees had my best interest in mind for the most part explanation of the car features. Felt like employees had my best interest in mind for the most part More

Excellent customer service, and great communication with updates. I appreciate all that your team does to keep my Subaru in good working order. Thank you! updates. I appreciate all that your team does to keep my Subaru in good working order. Thank you! More

Taylor was polite, easy to understand. ..didn't try to dumb down the experience..."...try to take care of her"... ..didn't try to dumb down the experience..."...try to take care of her"... More

Service was good and prompt. Ignition interlock was violated despite extensive conversation, which cost me $135 and my lunch hour due to their technicians mistake.. Ignition interlock was violated despite extensive conversation, which cost me $135 and my lunch hour due to their technicians mistake.. More

Like the quick service honest maintenance advice. Bit pricey though. Want the review less than 15 words. Bit pricey though. Want the review less than 15 words. More

I had to return to the garage twice immediately after leaving with my car. The first instance was to ensure that the service technician had test-driven the car to address the engine rattling. Despite the leaving with my car. The first instance was to ensure that the service technician had test-driven the car to address the engine rattling. Despite their assurances, the issue was not resolved when I picked up the car. I felt unheard and possibly given incorrect information, and ultimately paid over $1,000 for services that did not address the critical issues I originally brought the car in for. The second visit was an attempt at a solution that seemed promising, but unfortunately, the problem resurfaced after only 10 miles of driving. This experience has left me feeling frustrated and disheartened by the amount of time and money spent on these unresolved issues. More

It was a busy day at Express. I finally had to ask if my car was done since I saw my number card come in. It sat there about 45 min. Then it was put back in the incoming stack. I finally had to ask if my car was done since I saw my number card come in. It sat there about 45 min. Then it was put back in the incoming stack. I also had to return the next morning since I found a plastic piece on the floor. I almost threw it out, but decided I’d better see if it was part of the car. It was and a tech put it back on. More

Willing to work within our budget and very efficient we got our new car same day got our new car same day More

Andrew was super friendly, got straight to the point about what was going on. He gave a nice informative short brief explanation on what needed to be done for the repairs. about what was going on. He gave a nice informative short brief explanation on what needed to be done for the repairs. More