Walkers Renton Subaru

Dealership building was lacking in facilitie - no office rooms and place to make phone calls, internet. Given the time that I spent in that room (4+ hrs), I would appreciate better facilities. Dealer also q rooms and place to make phone calls, internet. Given the time that I spent in that room (4+ hrs), I would appreciate better facilities. Dealer also questions Edmunds pricing saying it is not reliable/does not matter etc. Regardless of what the opinion is, I believe it is time dealers begin to know internet influence on pricing negotiation- every customer will come through thier doors with an internet price. It is in their best interest to know how different websites are set up for pricing used cars and make intelligent conversation rather than saying "I will not consider because I do not believe in it". The back and forth on pricing with various combinations took well over 3 hrs - this could have easily been avoided - it may be an age old used car sales methodology,but with all the ease of internet buying, it does no good for any dealer to stick to the old ways. I have learnt my lesson to not sit in front of a dealer -I'll suggest to all - test drive the car you like and get the hell out of there. Do all the talking on the phone from wherever you are comfortable:home/office/starbucks - anywhere, because you know the price you need to pay from Edmunds/KBB/Zag.com etc. for such a car. You might as well sit through the dealer haggling from a comfy place. Unless, ofcourse dealer is good enough to give you an analysis of his pricing compared to what you are seeing on the internet sites. More

Roman was very helpful from the beginning!! I went in looking for a nice used car and drove away in a great used car. He explained everything to me. I am not a "car person" as in knowing what's good or b looking for a nice used car and drove away in a great used car. He explained everything to me. I am not a "car person" as in knowing what's good or bad with a car haha... But Roman explained everything with very clear detail! Very pleasant experience!! More

I recently recovered a stolen Vehicle which was gone for 15 months, needless to say it was in less than perfect condition when recovered. I took my vehicle to Walkers Renton Mazda for a thorough going over 15 months, needless to say it was in less than perfect condition when recovered. I took my vehicle to Walkers Renton Mazda for a thorough going over to determine what shape it was really in. Paul Monday supplied a service loaner and had the results of a bumper to bumper inspection completed in very good time. It was determined that there were a few problems that needed immediate attention, I was given a full estimate of these jobs as well as the issues that were more minor in nature. The vehicle was ready on time and at the estimated price with no surprises. I received a follow-up email from the service Dan Feighner to make sure everything was taken care of to my satisfaction, there was one small item that I felt should have been taken care of which I voiced and I was immediately contacted by Paul Monday for an appointment to rectify the issue at no cost to me. To say I am pleased with the overall experience is an understatement, I would recommend Walkers Renton Subaru to anyone, A1 experience. Timothy Nored More

I drove into the dealership with a rental because my car had blown the timing chain. I was under a great deal of personal stress and was in no mood for any kind of dealership sales pitches. BUT.....Anthony had blown the timing chain. I was under a great deal of personal stress and was in no mood for any kind of dealership sales pitches. BUT.....Anthony Wilson was so undersatnding and I was able to get the car I needed at the price I wanted....no hard sell, he knew I was ready to have an emotional breakdown. Everything was delivered as promised and the service center is just incredible!!! Would buy another from Walkers and Anthony in a heartbeat...have told all my friends!! Well done. More

My most recent visit was just for a 7,500 interval maintenance so not a big deal. Whenever I have had the car serviced before I received a report indicating things that needing fixing now or in the n maintenance so not a big deal. Whenever I have had the car serviced before I received a report indicating things that needing fixing now or in the near future. The only problem is that when the services were actually done they continued to come up on the report at each visit. When I pointed this out to Brad he immediately said it was their error and he would get it corrected that day - which he did. He also followed up with a call to verify that the report now matched up with what I had. I was perfectly happy with the services I received. As for the ratings, was the quality of work "great" vs. "good"? Not sure how I could tell. I certainly don't have any complaints at this point. As for pricing I have no reference so saying "great" wouldn't be fair. Maybe it was, I just don't know. I have had my car serviced there the last 5 years and will continue to do so. More

Good experience with Saleman but would had liked to be able to review and discuss the maintenance on the car since it was a used car and the price should had been lower. able to review and discuss the maintenance on the car since it was a used car and the price should had been lower. More

Brad never gave up on diagnosing the challenge my car presented to us. Brad had a positive outlook in finding a solution. I look forward to working with Brad in the future if needed. Thanks for not gi presented to us. Brad had a positive outlook in finding a solution. I look forward to working with Brad in the future if needed. Thanks for not giving up on my car. :) More

This was my first new car buying experience and it was painless. Luke answered all the questions that I had, regardless if they were stupid questions, and did all he could do to ensure that I was satisfie painless. Luke answered all the questions that I had, regardless if they were stupid questions, and did all he could do to ensure that I was satisfied. Even after the purchase was complete, he still checked in with me to make sure I was happy with my new car. More

The service here is amazing! I have no complaints at all, I know I can always bring my car here and leave completly satisfied. They always make sure you are happy with all service work done to your car befor I know I can always bring my car here and leave completly satisfied. They always make sure you are happy with all service work done to your car before leaving and inform you if they find anything else wrong with the vehicle. I always feel safe knowing that my car is in good hands. More

This review is kudos for Kim Meyers for the great customer service she provided me. I came in for an oil change and to have my front-end inspected. After the oil change was complete, Kim kept me customer service she provided me. I came in for an oil change and to have my front-end inspected. After the oil change was complete, Kim kept me informed and updated throughout the entire diagnostic process. Kim was professional, courteous, and informative--and worked in collaboration with me to determine next steps for repair. I'm looking forward to working with Kim in the future. More