Walkers Renton Subaru
Renton, WA
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My most recent visit was just for a 7,500 interval maintenance so not a big deal. Whenever I have had the car serviced before I received a report indicating things that needing fixing now or in the n maintenance so not a big deal. Whenever I have had the car serviced before I received a report indicating things that needing fixing now or in the near future. The only problem is that when the services were actually done they continued to come up on the report at each visit. When I pointed this out to Brad he immediately said it was their error and he would get it corrected that day - which he did. He also followed up with a call to verify that the report now matched up with what I had. I was perfectly happy with the services I received. As for the ratings, was the quality of work "great" vs. "good"? Not sure how I could tell. I certainly don't have any complaints at this point. As for pricing I have no reference so saying "great" wouldn't be fair. Maybe it was, I just don't know. I have had my car serviced there the last 5 years and will continue to do so. More
Good experience with Saleman but would had liked to be able to review and discuss the maintenance on the car since it was a used car and the price should had been lower. able to review and discuss the maintenance on the car since it was a used car and the price should had been lower. More
Brad never gave up on diagnosing the challenge my car presented to us. Brad had a positive outlook in finding a solution. I look forward to working with Brad in the future if needed. Thanks for not gi presented to us. Brad had a positive outlook in finding a solution. I look forward to working with Brad in the future if needed. Thanks for not giving up on my car. :) More
This was my first new car buying experience and it was painless. Luke answered all the questions that I had, regardless if they were stupid questions, and did all he could do to ensure that I was satisfie painless. Luke answered all the questions that I had, regardless if they were stupid questions, and did all he could do to ensure that I was satisfied. Even after the purchase was complete, he still checked in with me to make sure I was happy with my new car. More
The service here is amazing! I have no complaints at all, I know I can always bring my car here and leave completly satisfied. They always make sure you are happy with all service work done to your car befor I know I can always bring my car here and leave completly satisfied. They always make sure you are happy with all service work done to your car before leaving and inform you if they find anything else wrong with the vehicle. I always feel safe knowing that my car is in good hands. More
This review is kudos for Kim Meyers for the great customer service she provided me. I came in for an oil change and to have my front-end inspected. After the oil change was complete, Kim kept me customer service she provided me. I came in for an oil change and to have my front-end inspected. After the oil change was complete, Kim kept me informed and updated throughout the entire diagnostic process. Kim was professional, courteous, and informative--and worked in collaboration with me to determine next steps for repair. I'm looking forward to working with Kim in the future. More
My experience with Ron and Walkers Subaru in Renton has been exceptional! I bought my car from a Subaru dealership in Carson City, NV and had many problems and I was always treated poorly and when I called been exceptional! I bought my car from a Subaru dealership in Carson City, NV and had many problems and I was always treated poorly and when I called Walkers Subaru and met with Ron, I was amazed at how helpful and effortless he made the process for getting my car repaired. Sadly the clutch on my car went out and this was not an expense I was prepared for and being that I just moved to this state 2 months ago, I really didnt have auto repair place that I trusted. Ron and his manager worked with me on the pricing and amde every attempt to get my car repaired under any type of warranty. Ron assisted me every step of the way with upmost professionalism and kindness. The best part is he spoke lamen's term and answered all my questions and was extremly patient and understanding with my situation. This is by far the best experience I have had at any dealership/auto service repair! RON, THANK YOU FOR EVERYTHING! You have definitely earned my business and more importantly my trust and recommendation!!! :) More
Alix was great to work with and very straight forward. No nonsense, good sense of humor and low pressure sales. Would certainly purchase another Subaru from Alix again! No nonsense, good sense of humor and low pressure sales. Would certainly purchase another Subaru from Alix again! More
Outstanding service. When I took my car for emissions testing, it didn't pass - it showed as "not ready." At first, no one could figure out what was wrong. Ron went out of his way to fix what turned out testing, it didn't pass - it showed as "not ready." At first, no one could figure out what was wrong. Ron went out of his way to fix what turned out to be a very challenging problem and make sure that I was happy with the service. The folks at Walker's Renton Subaru even took my car back through the emissions testing to make sure that it would pass (it did). I have also worked with Kim Meyers in the past, and want to commend her as well. Both Ron and Kim are friendly, helpful, knowledgeable, and very customer-oriented. More