Walkers Renton Subaru

Based on my experience with Paul and the staff at Walker's Renton Subaru, I would recommend their business to anyone looking to service their Subaru. Paul made it easy to get my vehicle to the servi Walker's Renton Subaru, I would recommend their business to anyone looking to service their Subaru. Paul made it easy to get my vehicle to the service department and offered a loaner vehicle during my visit. I didn't purchase my vehicle from Walker's Subaru but now I wish that I would have. I will be returning for additional services that were offered and I plan on taking my Subaru to Walker's as long as I require services for this vehicle. More

This dealership has serviced our two Foresters since 1998, 14 years. The original service advisers moved on and for the last few years, PAUL MONDAY, has provided service adviser assistance to us. We h 1998, 14 years. The original service advisers moved on and for the last few years, PAUL MONDAY, has provided service adviser assistance to us. We have always found Paul, very friendly, knowlegable, and willing to offer important technical advice about vehicle maintenance, servicing priorities and pricing options. We plan to continue our important relationship and reliance on Paul and Walker's vehicle technicians. More

Dear Director of Sales; Roland Myers is defently a Dear Director of Sales; Roland Myers is defently a great asset to your company. I found him to be very knowlegeable, polite and helpful to finding Dear Director of Sales; Roland Myers is defently a great asset to your company. I found him to be very knowlegeable, polite and helpful to finding the right vehicle for me. Roland took all of the features I wanted in a car and found the car for me. Because of the great customer service he provided I will be recomending Walker Subaru to everyone I know looking for a vehicle. I will also be using Walker Subaru for all of my vehicle needs. I would like to commend you for having a excellant sales person on your staff. Walker Subaru keep up the tramendous job on providing your customer's with excellant service. More

Brad was my service representative for this service call. He is always freindly, helpful, and supportive. He was accommodating of the fact that I dropped off my car after hours without prior notification and He is always freindly, helpful, and supportive. He was accommodating of the fact that I dropped off my car after hours without prior notification and had no problem with me not being able to pick it up when it was ready. (I wasn't prepared to pick it up because it was ready a day early--woot to the maintenance crew!) He is very personable, too. He came around the counter to go over the itemized bill even though we are both tall enough to work over that very high counter. He is the friendliest representative I've worked with at two Subaru dealerships! I also want to mention the loaner car situation. Brad and Paul are always able to get me a loaner car when I need one. I only mention this because I have used another representative and was made to feel like I didn't deserve that special of treatment. The paperwork process seemed tedious and the agent acted put out for having to verify my insurance since my card was out of date. Another time when I used a different service representative I was turned down for a loaner car. Now, this could be because there really wasn't one available, but that was the same agent that made me feel like I didn't deserve one when I did get it. I was wondering if Subaru had changed their loaner car policy or if they were running short on loaners. But, the next time I needed service--no problem at all! Getting a loaner car from either Paul or Brad feels more like borrowing from a friend. I should note that Paul is why I use this dealership. I have one that is closer to my home but I drive twice the distance in horrid traffic through some badly timed lights to use Renton Subaru. I had been using Auburn Subaru since we purchased the car there in 2003 until the day they told us that it needed an engine rebuild, quoted us the full price, and offered to take our car as a trade-in on a new one. We were crushed because it would be cost prohibitive to either pay the large repair bill or take on higher monthly payments. My husband expalained our predicament to a co-worker who told us to call Paul. He told us right away that some of that bill was covered under the original factory warranty and that more of it was covered if we had signed up for a maintenance package, which we had. Auburn Subaru sold us the car AND the maintenance package and were aware of both when they quoted the full repair price. I throw away their offers that still come in the mail and brave the Renton roads and traffic to see Paul and now Brad. More

Roman was very helpful and informative with our used vehicle purchase. We plan on buying another vehicle in the next few months and plan on working with Roman again. vehicle purchase. We plan on buying another vehicle in the next few months and plan on working with Roman again. More

I love dealing with PJ - he's very polite, prompt and always gets things done to my satisfaction. He makes it a pleasure coming into the service department, which is not on my list of things I enjoy doin always gets things done to my satisfaction. He makes it a pleasure coming into the service department, which is not on my list of things I enjoy doing. A big thank you to PJ for helping me and doing a great job every time! More

In a word WOW; I just purchased a used Subaru last night. Roman was awesome, he really worked with my husband and I throughout the process and was extremely patient and helpful. Roman is a great service Roman was awesome, he really worked with my husband and I throughout the process and was extremely patient and helpful. Roman is a great service provider, I cannot even call him a salesperson, as he really gets customer service, while managing the sale. He is an asset to Walker-Renton Subaru. Roman not only really cared, listened, and worked with my husband and I through the process, he stayed well beyond normal hours. We finished last night at 10:30 and he stayed with us throughout and until we drove off. He ensured we understood what was occurring, by whom, and when the next step would begin. He showed such great service, and he has a great sense of humor. He is a great and caring salesperson, and provides awesome customer service. Additionally, I would like to call out what a wonderful Sales Manager you have in Travis. Travis is great to work with, and is considerate of the customers' needs. He is a great communicator. And I can clearly see that his team highly respects him and they have great camaraderie. Travis has a very pleasant leadership style and service approach. A very satisfied customer that will be back in the fall to purchase another used Subaru for me. We got a great car, great deal, and great overall experience. Sincerely, Belinda Rose More

Brad Hallock is THE man! I trust his guidance. He is fair, friendly & easy to work with/communicate with. I started coming to Walker's over ten years ago. As a single woman (at the time), I feared mecha fair, friendly & easy to work with/communicate with. I started coming to Walker's over ten years ago. As a single woman (at the time), I feared mechanics would take advantage of my ignorance to cars workings - stereotypically, that is the case. The service reps i have been loyal to, Brad being the lastest (for many years), seem loyal & are giving me the best service, fair pricing and with honesty - not "selling me the farm". Thanks Brad & the mechanics at Walkers!! More

This dealership was extremely friendly. When we arrived David took us out for a test drive he was friendly and answered all our questions. When it came time to figure out the numbers Roman worked with David took us out for a test drive he was friendly and answered all our questions. When it came time to figure out the numbers Roman worked with us until we were satisfied! I highly recommend this dealership if you want a great overall experience. More

Roman was very attentive hardworker. We had the deal done in no time. Great guy! He followed up when the deal hit a snag or two and stayed on top of everything. in no time. Great guy! He followed up when the deal hit a snag or two and stayed on top of everything. More