Walkers Renton Subaru
Renton, WA
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
David, you made my first car purchase a great experience. I would definitely recommend you to anyone looking for a new car and I will come back and see you for my next purchase. You are very friendly, not pu I would definitely recommend you to anyone looking for a new car and I will come back and see you for my next purchase. You are very friendly, not pushy and a very persuasive person (that is a compliment, you are good at what you do.. I would know, I work in Sales too). Breanna, you calmed my nerves, walked me through the different warranty packages and scared me enough with your stories to get the best on :P Then you gave me a killer APR!! THANK YOU SO MUCH FOR THAT!!! You guys make a great team. More
Roman was very friendly and willing to help, the dealership as a whole went very out of their way to help me get all of the final paperwork signed and ready. The only reason I would not rate this a dealership as a whole went very out of their way to help me get all of the final paperwork signed and ready. The only reason I would not rate this a "5" all the way through is because I was promised a certain interest rate on my loan, signed the final paperwork for it and everything, and was under the impression that everything was finished. I was told that everything was final and we were all done and they sent me off with my new car. Then two days later they called me back saying that the bank had changed their minds and that my interest rate is now over double what i had signed off for on my paperwork and that I needed to come back and sign the paperwork for my new loan amount and that my monthly payments were now over $50.00 what I had been promised. I was surprised and upset, but Roman and the manager assured me that this is typical for first-time buyers. So this was obviously something that was out of Roman's hands, I was only upset because I wish I had been made aware of this instead of promised something different. He was very helpful and friendly through all of it and did his best to exceed my customer service expectations. I would recommend this dealership to anyone looking for a Mazda or Suburu! Outside of that one quirk this was a great first-time buying experience. More
David helped change my opinion of the "used car buying process". He was friendly, informative and he listened to what I wanted and needed. I love my new car!! buying process". He was friendly, informative and he listened to what I wanted and needed. I love my new car!! More
My experience with Walkers Renton Subaru greatly exceed my expectations based on my previous history attempting to finalize a used car purchase. The customer service was great from the start with Roland M my expectations based on my previous history attempting to finalize a used car purchase. The customer service was great from the start with Roland Myers offering a smile asking me why I had come in and what it was I was looking for in a new purchase. He immediately asked me about my current vehicle as well as what my expectations were for the new vehicle in my life. Like any great customer-facing representative for a company, Roland kept my experience about me and not the dealership. The price negotiation was extremely professional. While our starting price points differed, Roland never resorted to common dealership tactics of accusing me the customer of trying to force the dealership to lose money on the deal. Based on an internet discount dramatically lower the selling price of the vehicle from the start, the sales manager was not able to move off the his selling price, but instead adjusted his offer on my high mileage 1999 small sedan. When a final price agreement was set, I am confident in saying that both myself and the dealership with happy with the deal. The final stop of the process was with Alden Andrews, Finance Manager, who brought my purchase experience with Walkers Renton Subaru to a close. Alden walked me through the paperwork, dealt with my "less than normal" finance through USAA, and explained the pros and cons of the warranties without pressuring me to make an additional purchase. All in all, the experience was great and very efficient since arrival to departure I was at the dealership for a little less than 3 hours. With this as my first impression of Subaru, I can say that I look forward to a long relationship with company. More
Roman is a very friendly, no-pressure salesman. He got me a nice deal on a great car (2002 Legacy GT). I was very satisfied with the experience overall, and would recommend Walker's Renton Subaru and Roman S a nice deal on a great car (2002 Legacy GT). I was very satisfied with the experience overall, and would recommend Walker's Renton Subaru and Roman Shumskiy. More
I have been going to Walker for service on my Subaru for years and have always had a positive experience. Paul Monday is very helpful in explaining the problem and helping me prioritize the repairs. But thi years and have always had a positive experience. Paul Monday is very helpful in explaining the problem and helping me prioritize the repairs. But this last visit he really went above and beyond for me, which is the reason for this post. My Forester XT, started experiencing turbo failure, after just three years since it's first replacement. Paul helped me track down all my oil change receipts, and advocated on my behalf with Subaru of America. He must have been pretty convincing, because SoA agreed to pay for all the repairs (minus $250) even though the part was only warrantied for a year. This would never had happened without Paul! That he cared about me as a customer to go to such lengths was really touching. When it turned out that the catalytic converter was the cause of the turbo failure, they replaced that too at no additional charge. AMAZING! Even though I ended up trading my Forester for a smaller car with better mpg, I will be taking my new non-Subaru here for all maintenance. I have never worked with a more honest and empathetic service adviser. More
roman is direct and straight to the point which i like what you agree on is what happens everything we had agreed on in turms of the car happened tahir was great showing us this car and understand what ou what you agree on is what happens everything we had agreed on in turms of the car happened tahir was great showing us this car and understand what our needs were good job gus More
I am a complete pragmatist when it comes to cars and only buy a car when I must take my old car out and put it out of its misery. I usually abhor the entire process of buying a car. I have completely cha buy a car when I must take my old car out and put it out of its misery. I usually abhor the entire process of buying a car. I have completely changed since my most recent experience at Renton Walker Subaru. I bought a 2012 Forrester that is not only a pleasure to drive, but also a very nice looking car. We used the Costco buyer's plan and saved a bundle and made the process painless. Worked with Luke Gunter - a very nice guy who was most accommodating and well informed. He stepped me completely through all the features - I usually buy a very basic car, but this one is loaded and I am finally in the 21st century - and that was much appreciated. The car is going to be clear coated today and they provide a loaner while the car is in the shop. Great experience, great car. Victoria Leavitt More
I went to buy a used car at walkers renton subaru, I had a wonderful time talking with Roman Shumskiy. He was very nice,friendly and help me thru the whole process, I will tell my friends to look to him if a wonderful time talking with Roman Shumskiy. He was very nice,friendly and help me thru the whole process, I will tell my friends to look to him if they are looking to buy a car. More
We worked with Roman Schumskiy. He was very enthusiastic and did his best to get us the best deal. He gave me a very good deal on my trade in. He gave us time to think over our purchase so we did not feel and did his best to get us the best deal. He gave me a very good deal on my trade in. He gave us time to think over our purchase so we did not feel pressured. The only thing I would recommend to him is slow down when you talk. I understood him perfectly but he talks really fast which could make a buyer feel anxious. I think this is just the way he talks all the time so I just wanted to suggest it to him :) We got a GREAT deal at this location and my husband and I are very happy with our purchase. I would recommend Renton Walker Subaru to anyone who is looking for a great selection on Outback's! Thanks again Roman for all your help with our purchase :) Oh, and Breanna Ogard did the paperwork and finance portion of our deal. She was thoroughly knowledgeable and made it painless and easy :) Thanks for a great eperience. Sincerely, Don & DeAnne More