Walkers Renton Subaru
Renton, WA
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Roland was great, and a very nice person. Our overall experience with the dealership was terrible. We arrived with a pre-approved loan from USAA for a used car, and they wasted our time trying to get us experience with the dealership was terrible. We arrived with a pre-approved loan from USAA for a used car, and they wasted our time trying to get us to use the dealership's financing, which I told them from the start I did not want. On top of that, they made us drive to a different location, and waste more time, to finish the transaction. Worst car purchase experience ever, but I do not blame Roland -- I blame the dealerhsip. More
Roman Shumsky helped my daughter and me with a trade-in and purchase of a used vehicle. He was very polite and thourough . Roman and David Contreras both have helped us with our used car needs. Thank you and purchase of a used vehicle. He was very polite and thourough . Roman and David Contreras both have helped us with our used car needs. Thank you. RAPrice More
Ron was very helpfull when my car stopped running while my husband was in the hospital last January. He advised me what I had to do and what could be deferred. During this period of high stress I appreci my husband was in the hospital last January. He advised me what I had to do and what could be deferred. During this period of high stress I appreciated having some one to talk to that I could trust. Last week I brought my Outback in because it needed a new head light. I was surprised at how quickly I was able to get it fixed, by Ron himself, and how inexpensive it turned out to be. Thank you Ron! More
Due to prior experience at another dealer, I didn’t expect buying a car to be easy. Still, I allowed myself months to research my decision. That included test driving several different makes and models expect buying a car to be easy. Still, I allowed myself months to research my decision. That included test driving several different makes and models more than once. During that time, Walker's Renton Subaru was the definitely the most pleasant dealer to visit--there was always someone around willing to answer a question or help. There at Walker’s, I worked with Luke Gunter. He was by far the nicest, the most hardworking, and the most helpful of any of the salespeople I met elsewhere. He’s a patient, genuine guy, and is highly knowledgeable about Subarus and cars in general. His answers to my questions were quick and perceptive. Plus, he’s honestly enthusiastic, which I found refreshing. If you have the opportunity to work with Luke on your car purchase, I'd recommend doing so! More
Alix was extremely compitent as far as knowledge of the options and included accessoies, answered our questions in a very timely time frame, even on days she was not working she kept in touch and went the options and included accessoies, answered our questions in a very timely time frame, even on days she was not working she kept in touch and went the extra mile, very pleased. Breanna helped us get the financing rate, terms and conditions that fit our budget, handled the paperwork extremely efficiently, walked us through the entire process. We live in Alaska and would recomend this dealership and their staff to anyone needing competent long range help with a new car purchase. More
This is the best car shopping experience Ive ever had. Roman was very informational,friendly and Honest made it very easy. Normally car shopping is pretty nerve racking but not in this case. Roman made me Roman was very informational,friendly and Honest made it very easy. Normally car shopping is pretty nerve racking but not in this case. Roman made me very comfortable and made this a fun experience. I got a great car for a even better price, They gave me twice more for my trade in then other dealerships offered. I will be returning for my next car most definitely. More
Where does one begin to describe a pack of sleazeball liars? Found a suitable pre-owned car and with financing pre arranged was completely ready to purchase this $20,000 vehicle. I was informed that I wo liars? Found a suitable pre-owned car and with financing pre arranged was completely ready to purchase this $20,000 vehicle. I was informed that I would still need to fill out a credit application with my social security number so they could run a "soft" credit check. When I pressed them for a reason, I was told that this was a Patriot Act law and there was no way around it. BULL! I challenged them to provide documentation to that effect and of course they couldn't. When I called the dealership later I was informed that this was now company policy. Well, which is it? Is this a Federal law or is it company policy - or don't you people know?? All simple lies to try to either run your credit for their own needs or sell your information to a third party. How can these bozos be trusted after a blatant lie like that? OK, I get it... you're used car salesmen; that doesn't mean you need to act like one. So, Mr. Tahir Faizoullin, please provide credible links to this alleged Patriot Act requirement. Barring that, why do you flat out lie to your customers like that? You lost the sale as soon as your sales stooge opened his mouth. Sure, I let him back the car out but made a simple excuse as to why the car was not acceptable. It wasn't the car, jackwads - it was fine and I was ready to buy. Your credibility was lost as soon as you lied to me. No personal loss to me except for 10 minutes of my time - there are other credible dealers out there who don't pull this kind of crap. Avoid this place at all costs! More
I cannot begin to describe my amazing satisfaction with Walker's Renton Subaru. I had a fender bender and needed a new car immediately. I used USAA to find a dealership and having used them before I know Walker's Renton Subaru. I had a fender bender and needed a new car immediately. I used USAA to find a dealership and having used them before I know they are always excellent. Roman at Walker's, however, raised the bar to a completely new level. What I've always experienced as an all-day event was mere hours with Roman. He also worked to get me a better price and better financing than even the USAA guaranteed price and rates. Crazy! Roman was so courteous. Water, coffee, anything. He pointed out every single flaw of the used card. He was 100% about my experience and not solely about the sale. He's contacted me twice since my purchase simply to ensure I was still satisfied and everything was working as advertised. I've purchased over a dozen vehicles in my life, so far, and I can say emphatically that I will track down Roman to make my next purchase. Perhaps later this year with a BRZ??? What do you say Roman? Thanks again so very much!!!!! More
i went to the dealership because my brother bought a car there before. was greated by roman and i immediately bonded with him. told him what i was looking for and he hooked me up with my wants. we test drov there before. was greated by roman and i immediately bonded with him. told him what i was looking for and he hooked me up with my wants. we test drove a couple of cars and i found the one i liked.with his help of course.with out roman i probably would have ended up with the wrong car for me.he was polite funny and a pleasure to work with. my future busness would depend on if it was roman helping me again. and thanks for the pleasant experience. Share on Facebook More