Walkers Renton Subaru
Renton, WA
Filter Reviews by Keyword
By Type
Showing 1,406 reviews
Roman was very helpful. His customer service skilsl is excellent. He was able to answer any questions we had. I've dealt with many car salesman before, but Roman by far has given me the best experience ev excellent. He was able to answer any questions we had. I've dealt with many car salesman before, but Roman by far has given me the best experience ever at a dealership. More
Was looking to trade my 2010 Chev Equinox for a compact economy car. Found a car on auto trader and called dealer. Initial phone call was positive and friendly. Came into dealer and Roman was very thorough economy car. Found a car on auto trader and called dealer. Initial phone call was positive and friendly. Came into dealer and Roman was very thorough on options of the car and knowledge of brand and model. Test drove the car and liked it. Dealer checked out trade in and was a little low on trade in value compared to blue book value I expected. The dealer was willing to work trade in value and car sale price to come to a comprimise. I did end up spending more for the car than what I wanted to spend but experience dealing with sales rep was positive. And I got a very good car for my money. The processing of the sale was painless and professional. I would not hesitate to re-visit this dealer if they had a car I wanted at the right price. More
I've been a customer of Walker's Subaru service for a long time and I believe for good reason. I have been well cared for there and their technicians were able to catch some serious issues with my 2002 long time and I believe for good reason. I have been well cared for there and their technicians were able to catch some serious issues with my 2002 Forester that would have been a disaster for me if not handled quickly, which they did. I recently had to replace the front axles due to torn boots and worn CV joints, which was done with remanufactured axles. Unfortunately, the remanufactured axles had a vibration and had to be replaced twice, the last time was with factory new axles and it solved the vibration issue. The service group was absolutly great through all of this and really worked to find the issue. My service advisor, Paul Monday, was very kind and understanding when I had to return the car for them to find the trouble and kept me advised and updated on the progress of the repair. I highly recommend Paul and the crew at the service desk, they've all been wonderful to work with and very helpful. Thanks to everyone for great customer service! More
My family was looking for a used vehicle for my son and daughter. We set our budget and researched for 3-weeks for the type of vehicle we wanted. Then our search began, checking out different vehicles pri daughter. We set our budget and researched for 3-weeks for the type of vehicle we wanted. Then our search began, checking out different vehicles privately listed and at other dealerships that were advertised on craigslist. We narrowed our search and saw the exact vehicle we wanted advertised at Walker's Renton Subaru. We called and spoke with Roman, he was polite and invited us to look at the vehicle at our convenience. Shortly thereafter we arrived at the dealership, met with Roman who showed us the vehicle we were interested. He explained that the used vehicles are throughly inspected at their Service Center (that is very important to us for we wanted a vehilce that is safe and will not break down after leaving the lot). We were able to stay within our budget, trade in our "older vehicle", and drive away with our "nw used" vehicle in short order. While on the way home the engine light came on. I telephoned Roman, he said bring the vehicle in and the Service Center would check it out. I took the vehicle in, the manager sent our vehicle to the Service Center and gave me a Demo Vehicle while the mechanics checked out the problem. Approximately 3-hours later, Roman called me and said my vehicle was ready. They fixed the issue which turned out to be minor, some moisture, from the cleaning process, entered the ignition system. EXCELLENT CUSTOMER SERVICE! Walker's Renton Subaru stands behind great pricing and customer service. We've already shared our wonderful experience with some friends, now they can be at ease with an honest car buying experience. Thank you Roman. More
When we stopped at Renton Subaru, we didn't have any intentions on walking away with an Outback. We had a Subaru that could have been driven a few more years and we were visiting to see if the Outback w intentions on walking away with an Outback. We had a Subaru that could have been driven a few more years and we were visiting to see if the Outback was something that would be more practical for our purposes... for a purchase down the road. We also had specific features that we wanted if we were to purchase a new car. Noel was able to find the exact color, the exact features with a manual transmission. In fact, it was one of two left in the state. If that wasn't enticing enough, they were able to offer us a fair trade-in price on our old Subaru as well as a great sale price. He made us a deal that we could't pass up. Our car was delivered in just a few hours and we are now proud owners of a Subaru Outback. Our experience was how it should be when making a substantial purchase like this. There was no pressure, no debates and Noel and Andrew were very knowledgable and had great attitudes. I will be recommending Walker Renton Subaru to anyone interested in a Subaru. More
exceptional customer service and vast knowledge about the car in and out. very friendly and professional conduct, took time to take us on a fun test drive and explaining all the options about the car. plus car in and out. very friendly and professional conduct, took time to take us on a fun test drive and explaining all the options about the car. plus great price:) More
David showed me the features of the Outback very thoroughly. He was kind enough to offer me a shade for the Outback two weeks after the transaction. He was really helpful. thoroughly. He was kind enough to offer me a shade for the Outback two weeks after the transaction. He was really helpful. More
Ron was extremely helpful! We will always service our Subaru here. We always have a great experience when we drop off our vehicle. The staff is friendly and professional. Subaru here. We always have a great experience when we drop off our vehicle. The staff is friendly and professional. More
I trust Walker Renton Subaru for the service on my 2010 Forester. I like that the nice to have service items are highlighted without any pressure to get done at that time and to just be aware. I don't fe Forester. I like that the nice to have service items are highlighted without any pressure to get done at that time and to just be aware. I don't feel like I get nickle and dimed at every turn which has been a great experience. Everyone is great to work with. More
I needed a new car and saw the ad online. I came down to the lot, which was a little hard to find, if you are not looking for it, you will pass right by it. Saw the car I wanted, took it for a drive and it the lot, which was a little hard to find, if you are not looking for it, you will pass right by it. Saw the car I wanted, took it for a drive and it was good to go. Easy trade in, good prices, they threw in some little stuff, financing was easy. The whole process took time like buying a car does but was extremely easy and Rhoman was awesome, very truthful and gave me his genuine opinion on the cars in the lot and the one I was driving (I know this may sound weird about a used car salesman but there is an aspect of trust that he definitely portrays.) More