Walkers Renton Mazda

Having already done some research, we knew which vehicles we wanted to look at. It was a little challenging getting into the lot due to construction, but once we figured out the correct driveway, all was goo we wanted to look at. It was a little challenging getting into the lot due to construction, but once we figured out the correct driveway, all was good! The inside was very clean and we were immediately greeted by Lori, one of the finance managers, who saw us first. She directed us to an available salesman, Ken and we had the easiest car buying experience ever. Ken was very professional, not one of those high pressure guys and very knowledgeable about the product. We felt that we got a great trade in price and a very competitive finance rate. The finance department was equally easy to deal with (which at other dealers is not usually the case), and Lap had us all signed and out of there in record time. We spent about 5 hours total there including the test drive and were made very comfortable. There were several offers of coffee, water or soda and although we did not have our children with us, we noticed there was a small kids area which was a nice touch. I was also happy to be able to pre pay for a maintenance plan taking the guess work out of labor hours for the big services and makes it easier to get it done. We would definitely recommend this dealership to others and I'm sure we will be back when it's time to find vehicles for our kids down the road. Great product, great service, great experience : ) More

When I decided to buy my new Mazda 3, I sent emails to different Mazda dealers and they all responded me back. Doug was the most professional and to the point among all of them. I kept asking him many que different Mazda dealers and they all responded me back. Doug was the most professional and to the point among all of them. I kept asking him many questions and all the time, his answered not only replied the questions I asked but also gave some answers which I would have asked in my next email. On last Saturday, before going to Walker's Renton Mazda, I went to some other Mazda dealer and test drive the vehicle and got the price. After that I went to meet Doug at Walker's. Although, I had not given him any confirmation that I will visit him, I was surprised, he called me directly by my name as if he knew me for long and was expecting for me at that time. I was impressed. Then he offered me the car key for test drive and did not accompany me. He said go ahead and drive and car as enough gas and come back whenever you want. He even did not see my DL. I was impressed again. The next thing Doug stick to the quote what he offered me in his email which was the lowest. Doug was very friendly and never pushed me for anything.After the purchase too, when I sent an email to him for some query, he was quick to reply. Even the finance department in the Dealership was very professional and not very pushy to buy any extended warranty etc. So overall my experience at Walker's Renton Mazda was very pleasant and Doug was a great person to know and do business with. I highly recommend it to everyone. More

We have not purchased a new car in 13 years so were a bit hesitant. Doug & Lori were extremely pleasant & professional. Both kept us all updated along the way. Our financing came from a credit union in CA & hesitant. Doug & Lori were extremely pleasant & professional. Both kept us all updated along the way. Our financing came from a credit union in CA & that went smoothly as well. We felt we were given a very good price for the CX5 & the trade in. Thank you both so much! Kristen just loves her very first new car. More

Through Edmonds dot com we received a quote for a Mazda CX-5 GT from Doug T. within minutes of pressing the "send" button. Doug's first offer was very fair, and immediately we started working out the detai CX-5 GT from Doug T. within minutes of pressing the "send" button. Doug's first offer was very fair, and immediately we started working out the details of the purchase together. Doug and I exchanged emails well in to the evening, and by the following morning had 90% of the purchase taken care of and I gave them the deposit. Because the final purchase involved a co-sign (from out of state), this became a "TEAM" effort. Doug and Lori express shipped the documents to us, I flew to Seattle and hand carried everything back where we were met by James and Joy at the door of the dealership with the new car right in front with a big balloon, and looking AWESOME! I wish they were in N. California, because we will be needing to go through this again soon, and I wish we could use this TEAM again - they were ALL AWESOME! Thank you so very much Joy, Lori, James, and especially Doug! More

Had a wonderful experience at Walker's Renton Mazda. Staff accommodated my family and I to best meet our needs. Price was great, customer service was wonderful, responses were always timely. Thank you! Staff accommodated my family and I to best meet our needs. Price was great, customer service was wonderful, responses were always timely. Thank you! I am very happy with both the experience and my new car! More

We bought a new Maxda 3 with James this wekend. We originally had an appointment with Andreas but he was unavailble. James was professional and new alot about the car we were interested in.James walke originally had an appointment with Andreas but he was unavailble. James was professional and new alot about the car we were interested in.James walked us through the whole procedure with no surprises.What was even better no high pressure sales. We had done our research on the car before going in and nothing was unexpected. Lap gave us a great fianancing and got us everything we would want in our monthly payment range. I had forgot my check book and they even let me drive the card home to return with the rest of our down payment. I would highly recommend James and Walker Renton Mazda. Ask about their prepaid maintenance program. I really thought that was a great deal. More

AJ was friendly and professional at all phases of our recent visit to this dealership. I really appreciate his no pressure attitude, giving me all the information we needed to make this purchasing exper recent visit to this dealership. I really appreciate his no pressure attitude, giving me all the information we needed to make this purchasing experience very positive. Thank you AJ. Shoni Tiede More

Excellent service, fantastic price, great car. Can't beat that! Thank you, this is our 4th Mazda from you guys between my boyfriend and I. beat that! Thank you, this is our 4th Mazda from you guys between my boyfriend and I. More

We went online to view Mazda, Toyota and Honda midsize SUV's. I found that the Mazda CX 5 was the online favorite so we decided to stop by Walker Mazda in Renton to get a feel for the vehicle. We were bot SUV's. I found that the Mazda CX 5 was the online favorite so we decided to stop by Walker Mazda in Renton to get a feel for the vehicle. We were both pleasantly surprised by fit of the vehicle on the test drive and the quality of construction. Ken was very cordial and informative as he greeted us when we first arrived at the dealership. We decided that the vehicle satisfied all our needs and we would not need to use the remaining day to visit the Honda and Toyota sites. We found our car purchasing experience to be relaxing and reassuring by the friendly and knowledgeable staff. More

We had excellent customer service. Originally we called in to ask about a car and received all of the information that we needed quickly. When we showed up to see the car, it was clean and ready for us to in to ask about a car and received all of the information that we needed quickly. When we showed up to see the car, it was clean and ready for us to take on a test drive. The salesman that we worked with was always available when we had questions either through phone or texting. He would respond quickly and get us whatever we needed. When we forgot to bring our checkbook, he followed us back to our home, a 45 minute drive, to pick up the check. Very friendly, helpful and highly recommended. More