Walkers Renton Mazda
Renton, WA
Filter Reviews by Keyword
By Type
767 Reviews of Walkers Renton Mazda
I went to the dealership 5/14/13 and had the Mazda 3 I grand touring in mind. Kris Coley asked me If I had been helped yet. He was by far the nicest and fun dealer I had met after shopping around for cars grand touring in mind. Kris Coley asked me If I had been helped yet. He was by far the nicest and fun dealer I had met after shopping around for cars the past 2 months. He was respectful, helpful and really knew his Mazdas. Even helped me set up Bluetooth to my phone before we left the dealership. If you want to purchase a Mazda ask for this guy! You won't be disappointed! P.S. Kris- If you're reading this I found out that my I-touch had Bluetooth. I set it up about 1 minute later while I was leaving the lot. e-z-p-z! More
Our entire purchase experience was excellent. James Morrison impressed us with his knowledge of Mazda, and his ability to sell us on the car's features without pressuring us. He informed us, and then Morrison impressed us with his knowledge of Mazda, and his ability to sell us on the car's features without pressuring us. He informed us, and then let us make the decision. Actual paperwork was a breeze. Simple, straightforward, and honest interaction. More
great place. Lenny and Jan were professional and straight forward with the price. we used the costco program. felt very relaxed with both of them. alden was delight when dealing with final paperwork. forward with the price. we used the costco program. felt very relaxed with both of them. alden was delight when dealing with final paperwork. More
I had my heart set on a car from another dealership. Lenny and the guys at Walker's worked to get me a much better deal on a way better car! They really make you feel like part of a family - even though Lenny and the guys at Walker's worked to get me a much better deal on a way better car! They really make you feel like part of a family - even though I dealt most closely with Lenny, everyone pitched in, helped with the details, and made me feel incredibly well-taken-care-of. At no point in time did I ever feel taken advantage of or pressured beyond my comfort level. They patiently answered my questions and explained everything to me. Thank you Lenny and the boys at Walker's Mazda! More
This dealership made buying a car easy. They provided me with quotes, even if they knew I wasn't planning to purchas that same day. They did not tell me, "If you want this deal, you'll have to get the car with quotes, even if they knew I wasn't planning to purchas that same day. They did not tell me, "If you want this deal, you'll have to get the car today." Truly a great group to work with. Lenny is very attentive, Tom was patient in trying to work out a deal with me, and Joy was very informative and thorough. The other employees also make the environment fun. I felt comfortable there. Purchasing this car has made me realize that its not just a 'want' but an investment into my present and future life. I purchased a 2014 Mazda CX-5 (fully loaded) and it is busy-single-girl worthy and fully functional for a mid-sized family. More
I contacted Doug at Walker's after doing much of my test driving and shopping at another area dealer, and thought it would be wise to at least check with a second dealer to compare pricing. That turned test driving and shopping at another area dealer, and thought it would be wise to at least check with a second dealer to compare pricing. That turned out to be a REALLY good idea. I read so many good comments about Doug here and elsewhere that I contacted him via email, asking him what his best price was on a 2014 CX-5. He responded very quickly and didn't interrogate me for details on what price he had to beat. We shared info back and forth via a few emails over a few hours, and they gave me a surprisingly and significantly better deal on the exact car I wanted. I arranged to come in that day after work; Doug greeted me by name from across the showroom, had my car right there to look at and was thoroughly professional, genuinely friendly and courteous.mhe seems to be the kind of guy who loves his job and enjoys giving people the best wall he can. I am thoroughly happy with the deal he gave me and he made what can often be an arduous or a least somewhat uncomfortable experience a very pleasant one. My only tiny critique, just to try to present both sides, would be that the paperwork process took about 90 minutes instead of the 40 or so he predicted. A tiny issue, of course; this was Friday after work and I'm sure things get hectic. He even washed and gassed-up my car personally because his detail staff was preoccupied, in order to get me on my way. He also, despite it being mid-Friday evening, took every opportunity to answer every one of my questions about features and operation, and even took time to educate me on things I wasn't even aware of to ask about. Just fantastic service all the way around, and I couldn't recommend Doug any more highly. If the service department is equally professional, I'm sure that I'll have a long happy relationship with Walker's. thanks, Doug! More
Great experience....and I have bought many cars over the years. Doug saw that I wanted to get right down to business and accomdated that. I am very happy with the outcome and will recommend Doug to anyone years. Doug saw that I wanted to get right down to business and accomdated that. I am very happy with the outcome and will recommend Doug to anyone who wil listen. More
I've been searching for a new car that said 'me' and found it in the Mazda CX5 Grand Touring. James Morrison was there from start to finish, courteous, professional, knowledgeable with a great 'me' and found it in the Mazda CX5 Grand Touring. James Morrison was there from start to finish, courteous, professional, knowledgeable with a great 'smile' yet not overbearing, pushy. Test drove car first day and after doing further research and discussing with my family, my daughter-in-law and I returned the next day and negotiated a deal. Trade-in offer was reasonable and I also purchased a couple of the packages - Maintenance and 3M which I feel will help keep the SUV looking it's best. Look forward to a long dealer relationship and happy Zoom Zoom! S.Campbell, Seattle More
My son and I were out on a Sunday looking at new cars. My son had done a lot of research on the internet. We stopped in at Lee Johnson Mazda in Kirkland and then left there feeling that we were treated rath son had done a lot of research on the internet. We stopped in at Lee Johnson Mazda in Kirkland and then left there feeling that we were treated rather coldly. So we decided to look at Walkers Renton Mazda. We met Ken Palmer there and we sat down with him and discussed what we were interested in. He told us what he had available on the lot. He also showed us what discounts, rebates and financing programs he currently had to offer. None of that was mentioned to us at Lee Johnson Mazda. Ken treated us really well. Gave us time to talk it over. Did not pressure us at all. I felt I got a good deal. Overall, A great experience. Ken Palmer - Thank you !!! More
Doug Truong was so wonderful! He was very informative and personable. He was thoughful and helpful throughout my car buying experience. He went above and beyond when it came to helping me. You could tell t personable. He was thoughful and helpful throughout my car buying experience. He went above and beyond when it came to helping me. You could tell that getting the sale was far less important than getting the buyer for life. I will be a customer of Doug's each and every time I am in the market for a new or used car. Go see him. You'll be glad you did. From start to finish my experience at Walker's Renton Mazda was everything I had hoped and more. The entire staff was professional, knowledgeable and helpful. Putting the customer first was their top priority. I am grateful that I found them and would recommend them to anyone looking for a great car and a great car purchasing experience. More