Walkers Renton Mazda

Outstanding Experience Doug has sold me a few cars over the years, I can always trust him to make what is usually a painful process a great experience! His ethics and atten Doug has sold me a few cars over the years, I can always trust him to make what is usually a painful process a great experience! His ethics and attention to detail is much appreciated. The Finance Mgr was also a pleasure to work with, new to me but he made it quick and easy to finance the balance of my new CX5. I will be coming back to Renton Mazda for my next purchase. More

Great experience purchasing a used car Recently purchased a used vehicle from Brandon Avery. It was a great experience. He was very helpful and so friendly to work with. He went beyond expe Recently purchased a used vehicle from Brandon Avery. It was a great experience. He was very helpful and so friendly to work with. He went beyond expectations and stayed late past closing to finish up our deal. He took his time with us and we never felt rushed. The experience was very smooth and we didn't spend time waiting around. More

Doug Truong is the best! Doug has sold our family Mazdas for many years and always goes out of his way to provide exceptional customer service with a fantastic product. We are Doug has sold our family Mazdas for many years and always goes out of his way to provide exceptional customer service with a fantastic product. We are treated so well! What an honorable guy. Can’t sing his praises loud enough. More

Worked with a lot of good people here, but didn't go perfect I was able to meet a few people at the dealership. I knew exactly what car I wanted and test drove it, it ran really well so we got to the table for n I was able to meet a few people at the dealership. I knew exactly what car I wanted and test drove it, it ran really well so we got to the table for negotiation. I'll give a summary of the people I worked with and what I thought - Rico - Rico is the one who drew me in and seemed like an incredibly likable guy. He worked with me a ton and got me set up with my test drive and made sure I got the car I wanted. Unfortunately, he wasn't able to make it the day I came back to purchase the car. Cage - Cage is a swell guy. He just recently started, but seems genuine, right now I think the dealership has him on watch for people coming on the lot and basically the guy who filters out the serious buyers. I really liked cage, wish I worked with him further in the negotiation. Cage could do better at giving directions, but a pleasure to work with. He got me at the negotiation table then they had someone with more experience take over, like a relief pitcher. Overall, 5/5 for Cage. Jed - Jed seemed okay. I knew I wasn't going to talk a used car down a ton, unfortunately they didn't budge at all. That's fine, I'm not going to knock Jed for that, that's not on him. Just to feel like I made a deal though, we agreed I'd get all weather mats, and a full tank of gas before heading back home. After we agreed and shook on it, Jed went out to try and find some mats, and sent the car for whatever detailing/washing they do while I wait for financing. Jed couldn't find the all weather mats, whatever, I know we agreed on it, but if they don't have them they don't have them, they're like $100 on amazon. As I drove off, I got half way home ( I know I should have looked sooner, but didn't unfortunately) and saw that I had no gas. This actually irked me, I understand not having mats, but the gas station is one block over, it may seem small, but we had a deal, we shook on it, signed papers. If a man can't commit to his word, I don't recommend dealing with him. I have never sold cars, but if someone came in, bought a 20k care from me, and they got a tank of gas in the deal, I would make sure, before sending them off, that that tank was 100% filled. All in all, a good experience for the most part, but that small thing left a bad taste in my mouth. More

Bought a Certified Preowned Mazda from Cage Mattioda We searched a huge are for a specific Mazda. We negotiated much of the deal from over 100 miles away. After I made the trip, the dealership stuck to We searched a huge are for a specific Mazda. We negotiated much of the deal from over 100 miles away. After I made the trip, the dealership stuck to their word. We got good money for our trade, a fair deal on the car, and we are happy with the purchase. Ask for Cage if you are in the market for a used car. More

Great Experience. Doug went above and beyond to help us get the car we wanted. His customer service was exceptional. We will be back again. We also wanted to thank the Doug went above and beyond to help us get the car we wanted. His customer service was exceptional. We will be back again. We also wanted to thank the service dept. Their excellent service is one of the main reasons we returned to Mazda for a new car. Thank you. John and Janet More

Service It is far more important to me to have a good relationship with the SAME service tech consistently. I had Devin for years and was not pleased when he It is far more important to me to have a good relationship with the SAME service tech consistently. I had Devin for years and was not pleased when he left. Without this relationship I can buy a Mazda anywhere. More

Excellent service Jed was very helpful and patient with us though out the whole process and we would for sure recommend him to anyone looking for a car. Jed was very helpful and patient with us though out the whole process and we would for sure recommend him to anyone looking for a car. More

Pleasant Experience Over all experience from working with Tajhilah to Kevin (manager) was very pleasant. Looked at multiple selections, and everything was communicated p Over all experience from working with Tajhilah to Kevin (manager) was very pleasant. Looked at multiple selections, and everything was communicated properly. Never felt pressurized for sale even when my expectation was for one. More

Approach the right dealer I went to every dealership very defensive by being aware of the way the usually act. The experience in the past took me to that point. My experience I went to every dealership very defensive by being aware of the way the usually act. The experience in the past took me to that point. My experience with Chye Xfonl and Trey castles was very relaxed, not pressure and easy. More