Walkers Renton Subaru

This could very well be a coincidence as I have no way to confirm it, but the last three times we've brought our Crosstrek in for service, we've found a nail or screw in one of our tires the next day. When w confirm it, but the last three times we've brought our Crosstrek in for service, we've found a nail or screw in one of our tires the next day. When we bring it in to be fixed, the damage is too close to the wall to be repaired so we have to get a new tire (or in this case, a whole new set because of all-wheel drive). This seems incredibly suspicious to me. The alignment of our tires are also off (just after a service - what exactly did you do to our car?), so Les Schwab is now handling our tire needs from now on, and we'll be finding a new mechanic to avoid taking it here. Maybe we'll see less flat tires in our future. More

Crooks! Liars and schemers! Not customer oriented AT ALL! These are the ways I’d describe Walker’s Renton Subaru. These people will make every attempt to scr Liars and schemers! Not customer oriented AT ALL! These are the ways I’d describe Walker’s Renton Subaru. These people will make every attempt to screw you over and bleed you dry of your money. Loyalty means nothing to them. When I moved to Seattle I chose Walker’s Renton Subaru for my 2019 Outback services as I always bring my car to a dealership for record retention amongst other things. At first Walkers Renton Subaru were good but in the past two years they have become shady, and their business practices are SUPER SHADY. Crooked even. They don’t care if you bring your car there every day and they know you by name - they will make every attempt to suck every dollar from Your bank account. On top of that, when you call, the people answering the phones are slow, disrespectful, and rude. They discredit you as a customer and speak to you condescendingly. Nasty people! When you call and ask for a manager guess what happens? The manager NEVER calls you back EVER. They take zero accountability for their lack of work and effort. They lie to your face to avoid work. They let you drive off their lot knowing fully they didn’t address or fix the problem you brought your car in for. They are absolutely horrible. They lost someone who brought their car to them over and over and over for years because they can’t see past dollar signs. Zero credibility with anyone working there. They only care about their “10s” on their surveys knowing fully they’re lying to you. Horrible horrible service and worse service representatives. Can’t believe Subaru of America hasn’t looked into this. Would give ZERO stars if I could. Management here does not care about quality or about the customer. Horrible service and willing to lie to you. More

Byron and David were both extremely helpful. I felt that we had a good negotiation and the process was transparent. I felt that we had a good negotiation and the process was transparent. More

Quick and easy I don't want to say 12 more words. Why must you make me say stuff if I don't want to Why must you make me say stuff if I don't want to More