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Walker Ford - Service Center

Clearwater, FL

4.6
3,602 Reviews

3,602 Reviews of Walker Ford - Service Center

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March 07, 2025

I was very uncomfortable. I was not treated as well as the first time I received service for my car. More

by TONYT153
Recommend Dealer
No
Employees Worked With
Mike Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Walker Ford responded

Hello, we regret to hear that you had this experience with us. Please reach out to us at (727) 535-3673 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 03, 2025

With my husband's passing, it was a very difficult time for me but the lease manager was very helpful. More

by RRUBEN3
Service Communication
Recommend Dealer
Yes
Employees Worked With
lease manager
Mar 08, 2025 -

Walker Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Great service, don’t make me type 15 words it’s a waste of my time. I’ll never complete another survey for ford after this. More

by BOBBY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Turns out the tech didn't place a new sticker on the windshield indicating when next service is due. Didn't get any report card on overall health of vehicle or what was inspected during service. More

by Norm from Seminole, Fl
Recommend Dealer
No
Feb 28, 2025 -

Walker Ford responded

Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (727) 535-3673 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

February 22, 2025

We bought our first new car from Walker Ford and have trusted them to service and maintain it. We have not been disappointed. More

by allen.weatherilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Weatherilt
Feb 26, 2025 -

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Turn key service experience. Daniel carefully explained all elements of 60,000 mile service on my Ford Expedition. He was great to work with. Only hiccup was Shuttle service bein More

by kevin@winsightsmktg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 21, 2025

Walker ford us awesome from service to sales to finance ! !!! Thank you for the attention to detail !!! More

by Rangerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Affrunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivey Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Bold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Batch
Feb 24, 2025 -

Walker Ford responded

Hi Rangerd, thank you for your excellent response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 27, 2025 -

Walker Ford responded

Hi Rangerd, thank you for your excellent response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2025

Another great experience getting my truck service scheduled and completed. Don Mast made it happen again! More

by F150, Todd2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Walker Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 14, 2025

We dropped off our truck for an oil & filter change and asked them to look at a power running board which hadn’t been working right. They were able to handle both requests in a very timely matter and it wa More

by Barb & Don W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Walker Ford responded

Hi Barb, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

Dan did a great job communicating with me and being honest which is so nice compared to dealing with dealerships in the past. More

by alex.gornto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Walker Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

Feb 20, 2025 -

Walker Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!