Brooks Falzone

When I went in to the service center, no one came out to greet me. Once I got someone from opening all the doors, I needed an oil change but also needed my seat replaced due to manufacturers breakdown. Supp greet me. Once I got someone from opening all the doors, I needed an oil change but also needed my seat replaced due to manufacturers breakdown. Supposedly my seat was ordered that day, however, here we are in September and no response to my calls about my seat except 1 that said it would be there in 3 days....that was early August. I've left messages and get no response. More

by rbj1956 Verified Customer Verified Customer

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Brooks is a credit to your organization. He was very attentive to my needs. I will continue to use Walker ford for all my service needs. He was very attentive to my needs. I will continue to use Walker ford for all my service needs. More

by DONNIE Verified Customer Verified Customer

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We were heading home from vacation when the water pump went out on our truck. We called and spoke with Brooks who set up a tow truck and had a technician ready. They replaced the water pump and had back o went out on our truck. We called and spoke with Brooks who set up a tow truck and had a technician ready. They replaced the water pump and had back on the in no time. We’ve never experienced such great customer service as we did with Walker Ford! While waiting we noticed that other service advisors were just as friendly and responsive. More

by NALA2489 Verified Customer Verified Customer

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Everything went well as planned Brookes was great, coffee was great Wish someone would have told me about the Courtesy shuttle before I had a ride already arranged was great Wish someone would have told me about the Courtesy shuttle before I had a ride already arranged More

by R.ALLEN1449 Verified Customer Verified Customer

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We’ve been buying from Walker Ford for many years. Always very satisfying,, great team of people. Always very satisfying,, great team of people. More

by sun4fun62 Verified Customer Verified Customer

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Service was amazing! The waiting lounge was very comfortable! My needs were meet and fixed The waiting lounge was very comfortable! My needs were meet and fixed More

by MELRUSS4321 Verified Customer Verified Customer

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Brooks was exceptional in solving my door latch problem and went above and beyond in helping me get home and had the car delivered to my home when finished. He will be my go to with Walker Ford! Thank you and went above and beyond in helping me get home and had the car delivered to my home when finished. He will be my go to with Walker Ford! Thank you so much Brooks. More

by MOMCOOKE35 Verified Customer Verified Customer

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The team at Walker FORD is the best I have ever worked with. My service advisor Brooks and my sales Expert Kevin have been with me through the purchase and service of two Raptors and 2 Mustangs. They are with. My service advisor Brooks and my sales Expert Kevin have been with me through the purchase and service of two Raptors and 2 Mustangs. They are the best in the industry and I will never buy a FORD from anyone else. More

by lisapmp Verified Customer Verified Customer

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Brooks was extremely helpful, professional, and overall friendly to work with. He is the reason I come back to Walker Ford and I specifically ask for him for any service needs. friendly to work with. He is the reason I come back to Walker Ford and I specifically ask for him for any service needs. More

by JESSICA.RITZMANN814 Verified Customer Verified Customer

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The experience at Walker Ford is always top notch. When I call for an appointment, I will ALWAYS ask that Brooks be my point of contact. He is a genuine and caring professional - not to mention a fan When I call for an appointment, I will ALWAYS ask that Brooks be my point of contact. He is a genuine and caring professional - not to mention a fantastic human being. Thanks Walker Ford!! More

by lenalv65 Verified Customer Verified Customer

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