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Waldorf Dodge Ram

Waldorf, MD

4.7
126 Reviews

2294 Crain Hwy

Waldorf, MD

20601

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Showing 126 reviews

March 20, 2024

Honesty from CP. he gets you in and out of the service dept, tells you straight up about what you need done. That’s what keeps me coming back to Waldorf Dodge. More

by marcusrye9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CP
Mar 22, 2024 -

Waldorf Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 17, 2024

My service was great and my advisor Reuben was very knowledgeable and able to answer my questions. Very pleasant demeanor. More

by bigbucknasty2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueban
Mar 20, 2024 -

Waldorf Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2024

They’re doing a good job, keeping my vehicle on the road and in great condition. More

by Browny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CP
Mar 15, 2024 -

Waldorf Dodge Ram responded

Hello Browny, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2024

Excellent service. Dominic provided the best service and care. I would recommend Waldorf Dodge to everyone without hesitation. Best team (Dominic) means best service. G More

by Ceddie333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Mar 15, 2024 -

Waldorf Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2024

Be careful when purchasing a vehicle from here. They sold me a vehicle that needed brakes but initially told me the squeaking was because of new brakes. More

by jwshngtn901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr. Montgomery
Mar 13, 2024 -

Waldorf Dodge Ram responded

Thank you for your review. We apologize for any miscommunication regarding the condition of the brakes on your vehicle. Our goal is to provide our customers with quality vehicles and transparent communication throughout the entire process. We value your feedback and will use it to improve our services in the future. Please don't hesitate to reach out to us if there is anything we can do to address this situation.

March 05, 2024

The service department is very rude and very unprofessional. My mother carried my car into the service department to Cp to have my sway bar replaced. My car was running fine no issues before goi More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cp & Wesley
Mar 10, 2024 -

Waldorf Dodge Ram responded

Angie, we're sorry for the inconvenience and frustration you faced with your vehicle's service. We aim for top-notch service and regret falling short this time. Rest assured, we'll address this with our team to prevent recurrence. For further assistance, please call Mike Council at 301-638-9400. Thank you for choosing Waldorf Dodge Ram.

February 28, 2024

Went for routine maintenance for my Durango, didn’t have any issues nor any complaints. More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Long
Mar 09, 2024 -

Waldorf Dodge Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

Absolutley GREAT! !! So glad I gave these coupons a try because I’ll never go anywhere else!! THANKS A BUNCH!!! More

by Dusty Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Mar 09, 2024 -

Waldorf Dodge Ram responded

Hi Dusty, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

February 20, 2024

Dominic is knowledgeable pleasant will call you if there are any problems or questions you may have he is a sweetheart More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Mar 09, 2024 -

Waldorf Dodge Ram responded

Hi Charlene, thanks for your praise and kind comments about Dominic. Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2024

I had a wonderful experience with Ruben in service. His customer service was exceptional and I will continue to use this dealership for my needs More

by xavierwheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubin
Mar 09, 2024 -

Waldorf Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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