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Waldorf Dodge Ram

Waldorf, MD

4.7
126 Reviews

2294 Crain Hwy

Waldorf, MD

20601

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Showing 126 reviews

May 22, 2024

Very quick and efficient! ! Great work and I was well taken care of. Will definitely come back More

by melmel0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
May 24, 2024 -

Waldorf Dodge Ram responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 21, 2024

CP assisted me with repairing/replacing radio after the navigation software corrupted it. He kept me up to date with everything thay was going on. Very professional young man. Thanks for all you've done. More

by kilo601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CP
May 22, 2024 -

Waldorf Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2024

So… I took my truck in for an electrical issue. I also said hey something is also leaking could you check it out. Boy did they… so they said they looked all through the truck. From the pedal(where More

by Bob ritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
Jun 08, 2024 -

Waldorf Dodge Ram responded

Hi Bob, thank you for taking the time to share your experience with us. We apologize for any inconvenience or frustration this may have caused you. We understand the importance of providing top quality service and we apologize for any issues with our mechanics not finding the root cause of your truck's issues. We are sorry that your experience with our shop was not positive and we will address the issues with our team.

May 04, 2024

Reuben in the service department was amazing and made the service process simple and easy. More

by lmunoz2996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez
May 06, 2024 -

Waldorf Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

Great dealership! Great customer service, sales, management, and finance team!!! Would buy here again & have Honest/hardworking associates!!! More

by Ahamm707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Channel Brown, used Sales Manager, & Finance
May 03, 2024 -

Waldorf Dodge Ram responded

Hi, thank you for taking the time to leave a review for us at Waldorf Dodge Ram. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 29, 2024

Best oil change ever! My vehicle was picked up from my house, serviced, and returned home afterwards. The best thing of all, it was the cheapest oil change I had ever had More

by BRYANTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Long
May 01, 2024 -

Waldorf Dodge Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

A great job was done rebuilding the brakes, and giving me the confidence that I need for my trip! More

by bastarks44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CP, plus the mechanic
Apr 29, 2024 -

Waldorf Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 26, 2024

Family oriented, pleasant salesperson, Mr. Donohue. He kept in touch and expressed his gratitude and concerns More

by Wjajmj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryant
Apr 29, 2024 -

Waldorf Dodge Ram responded

HI, we're happy you found our staff to be so supportive during your experience here at Waldorf Dodge Ram. Thank you, and have a fantastic day!

April 26, 2024

Terrible , drove 3plus hours spoke to someone at 9am to get there and be told” car was sent to sister dealership last night “. Then why at 9am would you ask what time will you be here and tell me the car i More

by Smorrison79
Purchase Time
Recommend Dealer
No
Employees Worked With
Female at the desk
May 17, 2024 -

Waldorf Dodge Ram responded

I am deeply disappointed to hear about your recent experience at our dealership. Our team strives to provide excellent service and I apologize that we were not able to fulfill that during your appointment. Communication is key in any business transaction and it seems there was a breakdown in communi cation on our end, causing inconvenience and frustration for you. I will address this with my team to ensure this does not happen again. Again, please accept our sincerest apologies for any disappointment or inconvenience caused. We hope we can have a chance to redeem ourselves and earn back your trust

April 25, 2024

Great service. I have been going here for over 3 years and their service has been top notch. No complaints More

by Clarence F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Apr 28, 2024 -

Waldorf Dodge Ram responded

Hi Clarence, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!