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Waite Toyota

Watertown, NY

4.8
890 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your ...
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Today: 8:30 AM - 4:00 PM Open Now
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18406 US-11

Watertown, NY

13601

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Showing 890 reviews

May 19, 2024

Professional, efficient, not pushy. A very pleasant experience, unlike most. Great dealership, great sales person. More

by JFLAMANNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waite Toyota responded

Thank you!

May 18, 2024

It was the most professional, hassle free car buying experience we have had! John & Tim were knowledgeable and helpful throughout the process. Highly recommend Waite Toyota. More

by jma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waite Toyota responded

Thank you!

May 18, 2024

The dealership is professional always. We have purchased 7 new Toyotas from Eaite over the years fro Jessica Allen. She is very knowledgeable,has a wonderful personality and is always stra More

by LUCKYGIRL53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Waite Toyota responded

Thank you for your continued business!

May 15, 2024

Steve went above and beyond from the sale to shipping the vehicle. We had a small issue with the car and he was able to rectify the issue. More

by gripit58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Waite Toyota responded

We appreciate your review!

May 12, 2024

Thx Jon ! The rest of the management above him could care less about my experience with the issues I had buying my vehicle. This is the 2nd and last vehicle I More

by LAMBGRLZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Waite Toyota responded

Hello, We understand that waiting for your new vehicle to arrive can be frustrating. Unfortunately, we do not have control over when and how the manufacturer ships their vehicles. If you would like to discuss your issues further, Jon Keggins is available at 315-788-6022.

May 10, 2024

I’ve always been very happy with Justin Waite as my sales representative. He has always been very courteous, happy to help me even on his busy days. Very pleased with my new Corolla Crossover! More

by DYUHASZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Waite
May 13, 2024 -

Waite Toyota responded

We appreciate your continued business Darlene!

May 10, 2024

Jessica Allen is a sales manager with integrity, and she's quick to find us the right vehicle. We will continue to lease or buy from Waite because of her excellence. More

by MURRAY3561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Waite Toyota responded

Thank you!

May 10, 2024

Everyone that I spoke with at Waite Toyota were professional, courteous, and answered all of my questions to my satisfaction. My experience with this dealership has been excellent so far. More

by rextut45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Waite Toyota responded

We appreciate your review!

May 06, 2024

Jessica explained things fully. This is my second car from her. Very happy! Waite Toyota is good to deal with in finding the car I want and keeping it in great running condition. More

by maribeth0058
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Waite Toyota responded

Thank you for your continued business!

May 05, 2024

Been with this Toyota dealership since 2006, when signing the paperwork is direct to the point no bull stuff. Even Servicing my Vehicles is a breeze no hassle More

by MEDAMIELA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Waite Toyota responded

We appreciate your review and your continued business!

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