Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome job! Paul was very helpful, friendly and fast with getting us our first car ! He exceed our expectations, made process easy for us, explained everything th Paul was very helpful, friendly and fast with getting us our first car ! He exceed our expectations, made process easy for us, explained everything thoroughly and was always available to answer any questions. An amazing sales rep! More
No pressure and very professional. I've never had a more comfortable car buying experience! Matt Spencer was patient and informative and was willing to come in on his day off when I pi I've never had a more comfortable car buying experience! Matt Spencer was patient and informative and was willing to come in on his day off when I picked up the car. More
Chuck was very helpful and accommodating. Everyone at the dealership was great to us. Chuck Dibble and another man, who was once in the army, went above and beyond for us. Chuck took care of e Everyone at the dealership was great to us. Chuck Dibble and another man, who was once in the army, went above and beyond for us. Chuck took care of everything for us, I work nights which makes it very diffuicult to get things done during business hours. Chuck did everything over the phone for us so we just basically went down to sign paperwork and drive away with our new vehicle. Every question we had was answered in a timely manner and even our trade in went very smooth. I will be recommending this dealship to anyone looking for a vehicle and we definitely will be returning to trade in this vehicle when the time comes, as well as buying a new truck in a few months. I have never been so satisfied with a dealship as I am with Waites! More
First new vehicle purchase made easy Chuck was exceptional and very welcoming. He answered all of our questions and really took his time with us even though it was close to closing time. Chuck was exceptional and very welcoming. He answered all of our questions and really took his time with us even though it was close to closing time. His kindness and patience made the process very easy and smooth. More
Excellent service. My experience was awesome, before my family and I entered to the dealer Charles Dibble was ready for respond all our questions after that already in t My experience was awesome, before my family and I entered to the dealer Charles Dibble was ready for respond all our questions after that already in the office him worked with us for the best price. I was very surprised when we take the final decision, the process was fast and the next day we had our new car. Excellent service. Thanks Mr Dibble!!! More
Good service I went in knowing what I wanted. Paul made the process very simple and painless. I was trading in my 2003 Camry with 235353 miles on it. May the new o I went in knowing what I wanted. Paul made the process very simple and painless. I was trading in my 2003 Camry with 235353 miles on it. May the new one live up to my expectations. More
Great experience I had a great overall experience. The sales staff is kind and helpful. The service department is great and knowledgeable getting you in and out as q I had a great overall experience. The sales staff is kind and helpful. The service department is great and knowledgeable getting you in and out as quickly as possible. It is a pleasure dealing with waite toyota. More
Great business to deal with Worked with Steve Malbouf and would highly recommend him. Easy to talk to got right to the point on price and we were out of there with no high press Worked with Steve Malbouf and would highly recommend him. Easy to talk to got right to the point on price and we were out of there with no high pressure tactics with a deal that worked for both parties. Took delivery a few days after we made the deal and that too was simple and clean. Well done Steve. More
pleasant &comfortable My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you Ch My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you Chuck Dibble for your always being open &honest with me. More
A pleasure to deal with From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home b From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home but they never got back to us with any of the information that we requested. When we stopped at Waite Toyota, which is 2 1/2 hours from our home, a new sales Representative, Paul Narbone, immediately got to work helping us get on track to the 4-Runner we wanted by searching and ultimately recommending that we order one to get all the unique features we wanted. Before we left we left we put down a deposit and special ordered a 4-Runner..a month later we had our new car and could not be happier with it. Thank you Paul Narbone and Waite Toyota for bringing back the service I have experienced with Toyota in the past. Other dealerships should try to emulate your customer satisfaction practices. Thanks again, Eric and Kristina More