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Waite Toyota

Watertown, NY

4.8
886 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your ...
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18406 US-11

Watertown, NY

13601

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Showing 886 reviews

May 29, 2018

2nd vehicle purchased Purchased vehicle at waites 5 years ago , and 2nd one this year .we drive 60 miles when there is Toyota dealer in Potsdam , waites sales staff friendl More

by EBL in canton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2018

Always great service I have never had a bad experience with the service department. They are friendly and knowledgeable. When I wait while my car is being serviced , it’s More

by ALDENMD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Perry
May 27, 2018

Daughters first car perfect deal I trusted the Waite family with putting my daughter in her first car. Let's just say the Rav 4 they put her in is a safe platform with a great warrant More

by Doccruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2018

Over all Experience My overall experience was great, except when I have to have a cosigner sign some paperwork; which I understand. The paperwork had to be mailed to him More

by MLONG047
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018

Friendly staff and easy place to do business with. Recently purchased our second Toyota from Waite Toyota. Staff is friendly, Chuck was great to work with again. No pressure and answered questions in More

by BVARGA1749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
May 26, 2018

Best ever car experience My third lease with Waite Toyota and I’m ecstatic. Just when I think I can’t be happier, Jessica finds a way to make it a more memorable experience. S More

by KJEWELRYDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

courteous and professional servie good experience with service staff and advisor. that sums it up. would recommend you not require 25 words for an evaluation. would recommend Waite's a More

by teboxberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bev, taylor, dan
May 22, 2018

Kind, Professional Atmosphere Dale Pope and the Waite Toyota staff are top notch! What a wonderful experience! Buying a car can be very time consuming and exhausting, but not at W More

by jrs2gds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Pope
May 20, 2018

Great buying experience. Salesperson Matt Spencer was very helpful, personable and professional. Matt took the time to help me to select the right vehicle for my needs, and wa More

by MCDONALDG2015
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Great place Very friendly. Worked with us on price. Showed us how to use all the features of the van. We didn't feel pushed into buying while looking. More

by NBIGELOW04
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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