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Waite Toyota
Watertown, NY
864 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 864 reviews
February 20, 2019
Wonderful experience Matt is a top notch salesman and made the entire experience enjoyable. His knowledge of vehicles and what I was looking for are above my expectations Matt is a top notch salesman and made the entire experience enjoyable. His knowledge of vehicles and what I was looking for are above my expectations. More
by Chape
Verified CustomerEmployees Worked With
February 17, 2019
Perfect in every way! Jessica was a pleasure and a perfect salesperson. She guided us through the decision making process flawlessly and patiently. Everyone at Waite Toyot Jessica was a pleasure and a perfect salesperson. She guided us through the decision making process flawlessly and patiently. Everyone at Waite Toyota was friendly, courteous, and professional. Our vehicle was waiting for us, spotless, at the agreed upon time. Jessica kindly lead us through the start up and gave us wonderful operating instructions. I am so happy with my new car and the purchasing process with Waite Toyota! More
by VictoriaJo
Employees Worked With
February 12, 2019
Attentive, personal, satisfied!!! The sales and service departments at Waite Toyota are just committed to making purchasing and servicing your toyota effortless. This is our 5th truck The sales and service departments at Waite Toyota are just committed to making purchasing and servicing your toyota effortless. This is our 5th truck with Waite and Steve Malbouf. More
by BETHLECLAIR
Employees Worked With
Other Employees :
Not sure his name but helped keep paperwork moving.
February 11, 2019
End of Lease Little to no help at lease end. It was a very confusing and unpleasant experience. When I leased the car initially, it was a good experience, but t Little to no help at lease end. It was a very confusing and unpleasant experience. When I leased the car initially, it was a good experience, but that dealer no longer works there. At least end nothing good to say, very poor experience all the way around and very upsetting. Also when I made the unnecessary trip to talk about lease end options, I heard salesmen talking negatively about a customer for wanting heat in the backseat for her kids. That was really disappointing. More
by Lkeos2014
Employees Worked With
Prefer not to answer
February 07, 2019
Enjoyable experience Worked with Matt Spencer on purchasing our third Toyota from Waite Toyota. Matt is no-nonsense, listens to your needs and simply "gets it done". The Worked with Matt Spencer on purchasing our third Toyota from Waite Toyota. Matt is no-nonsense, listens to your needs and simply "gets it done". The entire process from start to finish has been fantastic for all of our purchases. Barry Waite and his crew run a model auto dealership! More
by CHRIS.GILBERT
Employees Worked With
February 06, 2019
Best Car buying Experience I've ever had I was looking for the perfect truck, but wanted the perfect price! I had been talking to them for a few months back and forth on different vehicles. O I was looking for the perfect truck, but wanted the perfect price! I had been talking to them for a few months back and forth on different vehicles. One day, out of the blue, I got a call from them telling me they had the vehicle I have been looking for at exactly the price point I was in! No hard sales techniques! No Gimmicks! just great service and an outstanding experience! More
by Eric T
Employees Worked With
Other Employees :
Jusin Waite, Darrick Pleskach, Charles Dibble, Pete Motichek
January 20, 2019
Honest. We came in to look at a used vehicle we saw online. Matt greeted us at the door, listened to us, and showed us the vehicle we asked about. No thing mo We came in to look at a used vehicle we saw online. Matt greeted us at the door, listened to us, and showed us the vehicle we asked about. No thing more, nothing less. We liked the vehicle, worked a price we were happy with, and left. We came back and hour later and purchased the vehicle. It was a good value, in our budget, a quality vehicle, and Matt's honesty and matter-of-fact, laid back sales technique made us very comfortable purchasing from Waite Toyota. More
by MESUMMERLIN
Employees Worked With
January 17, 2019
Jessica is the Best! Loved purchasing a 4Runner from Waite! Very personable and accommodating staff. Jessica had the car cleaned up and ready to go! Jessica was wonderful Loved purchasing a 4Runner from Waite! Very personable and accommodating staff. Jessica had the car cleaned up and ready to go! Jessica was wonderful and explained all the cool new features on it too. More
by BBENNETT71
Employees Worked With
January 16, 2019
Steve Rocks Fast, super friendly and all around great service. Steve hooked it up with financing and gave us great deal on out trade in. We will be coming back to Fast, super friendly and all around great service. Steve hooked it up with financing and gave us great deal on out trade in. We will be coming back to Waite Toyota for our next vehicle when the time comes. The 2019 Toyota Highlander Limited is a great vehicle. More
by martinpitrik
Employees Worked With
January 07, 2019
car purchase made easy Have been dealing with Chuck Dibble now for over 10 years. I realize his main goal is to sell automobiles, however when you dealing with him you real Have been dealing with Chuck Dibble now for over 10 years. I realize his main goal is to sell automobiles, however when you dealing with him you really wouldn't know that. Makes everything very comfortable and is not in a hurry. More
by PBEST4
Employees Worked With
Charles Dibble
