Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Waite Toyota
Watertown, NY
890 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 890 reviews
October 04, 2024
Great service all around! Easy to work with as they were very personable! We will retirn next time! Easy to work with as they were very personable! We will retirn next time! More
by cougler78
Verified CustomerEmployees Worked With
October 04, 2024
I didn't have a negative experience but I was not informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I informed that insurance in NY state won't allow same day coverage. Which lead to me not being able to drive my new car home when we had planned on. I lived 4 hours away from the dealership and that was extremely frustrating being that I had to find friends that were willing to drive me out to pick up the vehicle. When I first found out it wasn't going to happen was after a week of thinking we had everything planned out. So I then had to find a new ride out. After that it was a smooth buying process but here I am not even 2000 miles after buying and I'm now running into issues with the vehicle. I understand I bought used but what I'm dealing with are things that you would assume would have been taken care of by the dealership before reselling for $30,000. At the end of the day I'm not impressed through out the entire buying experience and genuinely think they took advantage of me. All I'm saying is, be very careful and cautious before buying. More
by ethan.massey.w2
October 02, 2024
mATT sPENCER WAS GREAT TO WORK WITH! hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU hE HELPED ME EVERY STEP OF THE WAY. tHANK YOU More
by johng341227
Employees Worked With
September 24, 2024
Tyler and Tim went above and beyond to get me into my Highlander. Tyler's communication and willingness to come in on his day off when he had plans. But he wanted to be there when i came to pick it up. T Highlander. Tyler's communication and willingness to come in on his day off when he had plans. But he wanted to be there when i came to pick it up. Tim wouldn't take no for an answer when trying to get me a perfect rate on the loan I needed. I so appreciate the work they both put in so I could drive off the lot with my new Highlander. More
by francivanwie
September 21, 2024
Jon Keggins is a pleasure to deal with. He answered all of our questions and kept us informed on the status of our order. He answered all of our questions and kept us informed on the status of our order. More
by JJOCK001
Employees Worked With
September 19, 2024
A great people place and a great place to buy a car or truck that is well worth your money. truck that is well worth your money. More
by brookshaynes84
September 09, 2024
Jon has been a reliable salesman for many years now. Honest, straightforward, and low pressure. Honest, straightforward, and low pressure. More
by MAXWELL6
September 08, 2024
The best dealership in the North Country. I love my 4Runner so much. Thank you, Waite Toyota! I love my 4Runner so much. Thank you, Waite Toyota! More
by gebo_d
September 04, 2024
Very personable with excellent care in answering all questions and follow up on all concerns questions and follow up on all concerns More
by BRUCEJ1971
September 01, 2024
Tyler listened well and made sure I got the truck to my specifications. I would recommend friends and relatives. specifications. I would recommend friends and relatives. More
by mruddy2
