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Waite Toyota

Watertown, NY

4.9
816 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 816 reviews

January 25, 2024

This was the fourth vehicle I’ve purchased from Waite Toyota. I’m extremely happy with the entire experience. Everyone was a pleasure to work with. More

by CRISTIN.OBRIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Waite Toyota responded

Thank you Cristin!

January 24, 2024

This was my first experience working with Waite's coming from a business prospective of the non-profit that I work for. Jessica Allen and Tim Everson were attentive and curteous and easy to work with. They More

by mshepard4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Waite Toyota responded

We appreciate your review!

January 21, 2024

I wasn't thrilled, they're not up front and transparent about some aspects of the process More

by shenenr192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Malbouf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Waite Toyota responded

We are sorry to hear that you have concerns about your purchasing experience. If you would like to discuss your issues Steven Malbouf can be reached at 315-788-6022.

January 18, 2024

They are helpful in answering questions, friendly & professional. Bought my 1st car there in 1976 & just went back to buy what will probably be my last car. Toyotas are great cars!!!! More

by marmo8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Waite Toyota responded

We appreciate your continued business!

January 10, 2024

Two thumbs up! Working with Matt Spencer made it a very positive experience. Waite has won my business. More

by bjminnick
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Waite Toyota responded

Thank you!

December 31, 2023

Matt Spencer is the best salesman. He’s always willing to go above and beyond to make sure we’re happy. Tim Everson that works in the finance department is always very friendly and is More

by HOLLINGER51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Waite Toyota responded

We appreciate your review!

December 29, 2023

We are very pleased to work with this Toyota dealership who put me in my new 2024 RAVE 4 . I LOVE IT THANKS JOSH APPRECIATE YOU More

by Chrissyschaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Waite Toyota responded

We hope you enjoy your new RAV4!

December 23, 2023

2nd Corolla purchase from Jessica Allen and Waite Toyota. Treated like family. No pressure, stress free car buying experience. Thanks Jessica! A+ More

by FRANK.PIECZARKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Waite Toyota responded

Thank you Frank!

December 20, 2023

Great people to partner with. A purchase is very important for both parties that’s why a strong relationship is very important. More

by TKALAMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Waite Toyota responded

Thank you for your review!

December 16, 2023

Jessica is outstanding,, attenuative to all requests and needs. Timely and kept me informed. I would highly recommend her to all customers. More

by STEPHENEISEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Sheldon
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