Waite Toyota
Watertown, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very friendly and helpful I am very satisfied with my purchase. Steve was very helpful. purchase. Steve was very helpful. More
Jon did an excellent job taking care of my wife and I. Very professional and pleasant experience. Very professional and pleasant experience. More
This would be our 7th vehicle we purchased from this dealership. That right there tells you something about their business. I trust them, and I have never not been satisfied with any purchase. dealership. That right there tells you something about their business. I trust them, and I have never not been satisfied with any purchase. More
Great experience, friendly sales, military friendly, went the extra mile to make a deal and make it work for us. Highly recommend, ask for Steve. the extra mile to make a deal and make it work for us. Highly recommend, ask for Steve. More
Matt was very helpful and once he realized what we wanted he watched and waited for the right vehicle to come in. He listened and got us the vehicle that we wanted. he watched and waited for the right vehicle to come in. He listened and got us the vehicle that we wanted. More
Everyone is so very nice. The car was very clean and very nice to ride in. The car works so very nice and very quiet to ride in. The car was very clean and very nice to ride in. The car works so very nice and very quiet to ride in. More
Steve was great. He was helpful, friendly and informative. Matt was helpful with the paperwork. Only issue was a large stain on the back seat. No attempt to clean it He was helpful, friendly and informative. Matt was helpful with the paperwork. Only issue was a large stain on the back seat. No attempt to clean it was made when we came in to pick up. Steve took it back to the shop and the guys sprayed some chemical on it. It seemed to lighten the spot somewhat but left a large discoloration surrounding the stain from whatever chemical was used. More
Jon is perhaps the most thorough, knowledgeable and welcoming salesman and kindest gentleman I’ve ever had the pleasure to do a deal with. His soft spoken mannerisms belie the depth of his knowledge ab welcoming salesman and kindest gentleman I’ve ever had the pleasure to do a deal with. His soft spoken mannerisms belie the depth of his knowledge about the products he sells. More than anything, I appreciated Jon for his friendly patience. He allowed me to ask endless questions and to change my mind a dozen times, all the while assuring me that this was “normal”. What an asset this talented human is to Waite Toyota, a company that appears to really value its staff and customers. I can’t say enough about this wonderful experience and am SO HAPPY with my purchase! Thank you! More
They were very helpful and courteous, also very accommadating. Communications were excellent. I dreaded buying a car, but they all made it a pleasure. accommadating. Communications were excellent. I dreaded buying a car, but they all made it a pleasure. More
Good customer service. Steve was friendly and professional. He was helpful and communicated promptly. A great experience all around. Steve was friendly and professional. He was helpful and communicated promptly. A great experience all around. More