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Waite Toyota

Watertown, NY

4.9
840 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 840 reviews

June 22, 2023

We have bought and leased with Waite for the last 11 years and wouldn't dream of car shopping anywhere else! Jon Keggins is our go to and he's always a quick phone call away whenever we need him. More

by STELLACARINA02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Waite Toyota responded

We appreciate your review!

June 15, 2023

Mr. Keggins made my car buying experienced the most pleasant I’ve had. Was incredibly helpful, respectful, and patient. Next time we need a car we will go see him. Didn’t feel like I was forced to do a More

by Jacob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Waite Toyota responded

We appreciate your review Jacob!

June 11, 2023

Some bait and switch with pricing, and poor detailing of the vehicle - previous owner's personal info still on the car's computer, dog fur on ceiling. More

by bryan.stumpf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Cummings
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Waite Toyota responded

Hi Bryan, I know you have spoken with your salesperson regarding the vehicle you recently purchased. If you would like to discuss anything further, please contact Justin Waite at 315-788-6022.

June 09, 2023

Chuck was wonderful. It was a great experience and I found exactly what I was looking for. Thank you! More

by morganafacteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Jun 09, 2023 -

Waite Toyota responded

We appreciate your review!

June 09, 2023

We enjoyed working with the team at Waite. Looking forward to our service options and next purchase. More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Waite Toyota responded

Thank you Kate!

June 08, 2023

Tyler was very attentive to my needs and desires as well as ensuring I got the best deal pissible More

by PIETAVISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Waite Toyota responded

We appreciate your review!

June 04, 2023

We recently purchased our second new Toyota in six months from Chuck Dibbles - who would rate a perfect 10 for everything from keeping us appraised of a Prius Prime and then a RAV4 hybrid to spending time di More

by teboxberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Dibble
Jun 05, 2023 -

Waite Toyota responded

Thank you!

June 02, 2023

Always very helpful and knowledgeable. People are very kind and a pleasure to work with. Great service too! More

by ACAHERMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Waite Toyota responded

Thank you!

June 02, 2023

A pleasant shopping experience, A very professional team at Waite Toyota Always very helpful and knowledgeable to answer any of my questions More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Waite Toyota responded

Thank you Jose!

June 01, 2023

Great dealership. Very helpful and willing to help get you home in a new vehicle. More

by tkeough97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Waite Toyota responded

Thank you!

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