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Waite Toyota

Watertown, NY

4.9
860 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 860 reviews

December 18, 2024

Very friendly and positive car buying experience. Would highly recommend to anyone looking to purchase a vehicle. More

by audet.david70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Waite Toyota responded

Thank you for your review!

December 03, 2024

I was driving by the dealership for work, so I decided to stop in a talk to a sales guy (Steve) told him what I was looking at recently. He got me information and pricing on their availability. He also gave More

by Nate Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Waite Toyota responded

Thank you for sharing Nate!

November 27, 2024

Excellent service and friendly people. They made the experience enjoyable. I recommend others to experience the same. More

by BILLK_77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Waite Toyota responded

Thank you!

November 26, 2024

No stress buying experience. Very smooth transaction. Car details presented wholistically. All questions answered clearly. Friendly staff. More

by Hershey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Waite Toyota responded

Thank you Hershey!

November 18, 2024

Professional, friendly and willing to answer questions, overall, a very positive business/sales experience. Everyone that was involved in the experience deserves a thumbs up for the work they contributed t More

by WRUTLEDGEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Waite Toyota responded

Thank you for your review!

November 18, 2024

Efficient, knowledgeable, professional, informative, personable, friendly, confident, thorough, trustworthy (hopefully), understanding, accommodating, unassuming responsive, congenial Hoping for a g More

by kozlow66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Waite Toyota responded

We appreciate your review!

November 17, 2024

We and my family have dealt with Waite’s for 30+yrs. Every transaction has been excellent and a no pressure experience. The brand speaks for itself but the entire dealership’s staff has always been ex More

by JUDYACARPENTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Waite Toyota responded

We appreciate your long and ongoing relationship with us Judy!

November 14, 2024

Waite Toyota was hands down the best buying experience I have had. No pressure staff who fought hard to craft a deal and work with the customer. Every time I asked for something, Steve went out of his way t More

by Zach
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Waite Toyota responded

We appreciate your review Zach!

November 12, 2024

Very easy to talk with and very knowledgeable of the brand. In and out in under an hour that including the finance department. More

by JENNECARRINSTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Waite Toyota responded

Thank you!

November 12, 2024

We had a couple stumbles during our recent purchase of a used vehicle at Waite Toyota, but in each case our sales person, Tyler, and the Waite management people came through for us and made things right. More

by tejon-bc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Waite Toyota responded

Thank you for your purchase and your understanding!

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