Waikem Nissan
Massillon, OH
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48 Reviews of Waikem Nissan
Another great Experience at Waikem Nissan Dustin McVicker was my salesperson. He was very easy to deal with. I test drove cars a week before I bought and he didn't pressure me to buy that day. Dustin McVicker was my salesperson. He was very easy to deal with. I test drove cars a week before I bought and he didn't pressure me to buy that day. When I made a decision on what I wanted he found my car within 24 hours and we were able to come in do all the paperwork and take home our new Nissan in a timely matter. Dustin made sure I knew how all new features worked and went over everything in detail. He is a very nice, knowledgeable guy and I would highly recommend him. More
Great job!!! I just wanted to say thanks to my salesman Dustin for helping me out. Came in looking for a deal on a 14 and I left in a 15 for the same price. Thanks I just wanted to say thanks to my salesman Dustin for helping me out. Came in looking for a deal on a 14 and I left in a 15 for the same price. Thanks and great job! More
My Altima I came in to buy an Altima after hearing about the car from a friend. Dustin my salesman knew the car inside and out very impressed with him. Just wan I came in to buy an Altima after hearing about the car from a friend. Dustin my salesman knew the car inside and out very impressed with him. Just wanted to say thanks More
Waikem came through again. I needed another car quickly after mine was totaled in a collision. Since I had such a great experience buying that car from Waikem, I went back to se I needed another car quickly after mine was totaled in a collision. Since I had such a great experience buying that car from Waikem, I went back to see Jarod Swinehart again. Not only did Jarod find a comparable used car to the one I lost, but Mitch the sales manager negotiated the price down so I had ZERO out-of-pocket expenses. In less than 2 days, I left Waikem's lot with a beautiful black on black with black Nissan Altima 2.5 SL. So when my wife needs another vehicle, you can bet Waikem will be the first dealer we visit. More
Incompetence Is All That Comes To Mind When I Think Waikem I had a recall on the oil cooler, and I had a heat shield rattling under my Frontier pickup truck. I called them to set up an appointment to have I had a recall on the oil cooler, and I had a heat shield rattling under my Frontier pickup truck. I called them to set up an appointment to have both issues taken care of. They said no problem, bring it in. First issue I have is that they didn't have the parts to perform the recall work after they told me they did. The second issue is that they fixed the rattling heat shield with hose clamps instead of repairing it with factory parts (the truck only has 15,400 miles on it, so it's still under warranty). They should have used factory parts. Anyways, they told me they'd have the parts for the recall work in a few days and they'd call me to reschedule. Two weeks went by and I never heard from them. I tried calling them on multiple occasions for days and no one would answer the phone in the service department! I gave up and called another Nissan dealer in Dover. They ordered the parts, scheduled the appointment, and had the work done, all within four days. Not to mention they were very friendly throughout the whole process. Answering the phone when customers call is a good start to running a successful business!!! More
Holly was the BEST I have been out shopping for a new vehicle for about a moth. I have visited multiple dealerships with no luck and no one would just listen to what I I have been out shopping for a new vehicle for about a moth. I have visited multiple dealerships with no luck and no one would just listen to what I wanted or what my needs were. Then I met Holly Rhodes. She was refreshing and very professional. She really went the extra mile for me. I will be recommending Holly to all my family and friends. You are lucky to have her in your company. More
Mr Ron Dake I have found Waikem Nissan to be one of the best dealerships to work with in my many years of purchasing cars. I enjoy their helpfulness and first cla I have found Waikem Nissan to be one of the best dealerships to work with in my many years of purchasing cars. I enjoy their helpfulness and first class service & staff! More
BEST PLACE EVER! AWESOME PEOPLE! They made shopping for a car hassle free. Honest, friendly and fair. I honestly plan on only shopping with Waikem from now on and plan to send friends They made shopping for a car hassle free. Honest, friendly and fair. I honestly plan on only shopping with Waikem from now on and plan to send friends, collogues and family to experience their awesome service. More
Very Freindly and Helpful Our salesman was very helpful and nice. I would recommend people to stop at this dealership. Great Customer Service. Our salesman was very helpful and nice. I would recommend people to stop at this dealership. Great Customer Service. More
Great customer service Dustin and Jared created a very positive customer service experience for us. They are so knowledgeable about the Nissan vehicles. They were never pu Dustin and Jared created a very positive customer service experience for us. They are so knowledgeable about the Nissan vehicles. They were never pushy and wanted to make sure we found the right vehicle for our needs. We are very pleased with our pre-owned Nissan Rogue. The gas mileage is better than predicted by the official Nissan literature. We look forward to working with Waikem Nissan for many years. More