Wade Ford

Had an appointment for an oil change. There seemed to be a delay, in the shop, in getting my vehicle on the rack. My service writer, I think her name is Christy, came to my rescue. My truck was serviced a a delay, in the shop, in getting my vehicle on the rack. My service writer, I think her name is Christy, came to my rescue. My truck was serviced and I was out in the next 20 minutes. More

Made an appointment online for 9:30 AM and arrived promptly at that time. Upon arrival I was told that they would not be able to even look at my car this week. I took a vacation day for this incompete promptly at that time. Upon arrival I was told that they would not be able to even look at my car this week. I took a vacation day for this incompetent nonsense. He said it was better to call rather than book online. Blamed me for booking online. I only booked at Wade because they had the first available time slot. I’d had rather not use them as they screwed me in the past. Charged for things they were supposed to do but did not…rotate tires, new battery cable, etc. DO NOT TAKE YOUR CAR TO WAFE FORD EVER. More

Been here quite a few times... they are never on time - and always an hour or two over the stated time. I have been sitting here now for over two hours!! and always an hour or two over the stated time. I have been sitting here now for over two hours!! More

Chrissy was great and helpful but the problem is still there. The cost was $90. And that would be fine but what he did had already been done and still no sound from Spotify, you can see it play but no sou there. The cost was $90. And that would be fine but what he did had already been done and still no sound from Spotify, you can see it play but no sound...so I’m not happy More

I worked with Victor to troubleshoot some problems with my 2013 Ford Explorer and to provide service to address a couple of recall items. Thanks my 2013 Ford Explorer and to provide service to address a couple of recall items. Thanks More

Excellent service. Gerald made a believer of me again. Needed window switch & prior visit didn't repair it nor listen. This visit did it all! Needed window switch & prior visit didn't repair it nor listen. This visit did it all! More

Victor was very helpful explained what was needed and recommended a path forward. Wish the mechanics cleaned off oily fingerprints on hood and doors. Victor was apologetic recommended a path forward. Wish the mechanics cleaned off oily fingerprints on hood and doors. Victor was apologetic More

Absolutely Horrible Service Department! Totally Irresponsible and never on time!!! Had issue with my service left many voicemails with the service consultant and the service manager but never go a Irresponsible and never on time!!! Had issue with my service left many voicemails with the service consultant and the service manager but never go a call back!!! They said my issue was fixed kept my truck many days extra with out any reason then the issue was back very next day called and left messages since then today is over two weeks and no ever contacted me back! Don't take your car or Truck over there for any servicing EVER!! they will NOT fix the main issue but will do other no urgent so call fixing to charge you money!!! More

Jeremy Jones acted like he didnt have time for me, he didnt want to try to help me, and was very abrupt. I found his whole demeanor insulting. didnt want to try to help me, and was very abrupt. I found his whole demeanor insulting. More