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Wade Ford

Smyrna, GA

3.7
432 Reviews

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 432 reviews

July 22, 2015

Satisfied car purchase I went to Wade Ford to purchase my new 2015 Ford Mustang Convertible. They did not have the exact car I wanted, but did locate one with the features More

by tcr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
June 20, 2015

Great salesman, great car! I had my brand new 2014 Hyundai totaled a month ago, and needed a car that fit what I wantedand needed, and Leslie Pollak delivered! Ask for him if yo More

by Mahriah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Pollack
May 23, 2015

Great Sales People I had the best experience while purchasing my new Ford Escape. It started with meeting Doug Rae! There was not a questioned asked that he could not More

by crbjat2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Chris and Finance Manager
April 11, 2015

Worth the drive from Augusta, Ga. What an amazing, wonderful experience in purchasing a vehicle. We drove from Augusta because of how from the first phone call we were treated with res More

by Michael56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rea..Chris Greeson..
February 19, 2015

Completely Satisfied with Doug Rea and Wade Ford on Purchase We are completely Satisfied with our recent purchase of a 2014 Ford Edge from Doug Rae. We were most pleased with the excellent customer service and More

by jrog274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rae
February 11, 2015

Wade Ford doing Foreign well too! I purchased a vehicle in late January from Wade Ford and got a great deal Thanks to salesman M. Henderson and Finance Mgr E Richardson. We spent last More

by Chef
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
M Henderson and E Richardson
January 10, 2015

Don't Buy Typical shady dealership. Worked with internet manager on a price. Agreed to it and discovered they where sneaking a new fee in. Asked them to remove More

by WNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales - DeAndre
Jan 15, 2015 -

Wade Ford responded

Can you please contact me directly so that your issue can be properly resolved. From your review I cannot identify who you dealt with at Wade Ford, isolation of your issue has been made more difficult due to negative reviews being posted against us by a competing dealer. At Wade Ford we strive to offer exceptional service and great value to all of our customers near and far without compromise or exception. If our staff or processes have caused anyone to be treated in a manner not becoming of our standards then we will be grateful for your assistance in identifying and correcting the issue to ensure that it does not happen again. Ben Warriner bwarriner@wade.com

Jan 16, 2015 -

Wade Ford responded

We are having an issue with another dealer posting negative reviews on our pages. From your review I cannot identify who you dealt with at Wade Ford. Can you please contact me directly so that your issue can be properly resolved. At Wade Ford we strive to offer exceptional service and great value to all of our customers near and far without compromise or exception. If our staff or processes have caused anyone to be treated in a manner not becoming of our standards then we will be grateful for your assistance in identifying and correcting the issue to ensure that it does not happen again. Ben Warriner, Business Operations bwarriner@wade.com

January 07, 2015

Got a screwing I talked to a salesman about a used truck and setup a appointment with him the next morning. I live in Dalton and I called the salesman and told him I More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Henderson
Jan 16, 2015 -

Wade Ford responded

Chris, we're sincerely sorry to hear that the truck was promised to you, but sold to another. What happened was an internal miscommunication where we double-booked the truck. This is the first time this has ever happened and is an unfortunate accident. We understand your frustration, but hope you'll consider giving us a second chance in the future. If you have any questions, feel free to contact me at bwarriner@wade.com.

January 05, 2015

Excellent Five Stars!!!! The whole experience was amazing. The Wade Ford Used Car dealership in Smyrna was exceptional. Charles, Donnie and Keith were fantastic. I would reco More

by Michelle Reis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Donnie and Keith
October 31, 2014

Great staff This dealership was fair and supportive throughout my purchasing experience. They gave me a loaner when I had the truck serviced, and treated me fairl More

by James Doerter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Parrera
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