Wade Ford

2nd Car we have gotten from them very easy prosses thought out we will look to them when were ready to get another new car thought out we will look to them when were ready to get another new car More

I recently did an online purchase of a pre-owned F-150, and when I came in to check out the vehicle and to finalize the paperwork, the salesman, Steven, informed me that the truck was in the body shop gett and when I came in to check out the vehicle and to finalize the paperwork, the salesman, Steven, informed me that the truck was in the body shop getting some minor repairs and that I wouldn’t be able to inspect or test drive. Normally I wouldn’t have finalized anything before seeing the vehicle, but it was the last day of the month and I wanted to help the salesman/dealership get the deal done for that month, and I thought with Wade Ford being such a large dealership with good online reviews they wouldn’t try to pull anything shady. When I came to pickup the truck, the salesman, Steven had already left for the day (how convenient) and I noticed that the tailgate latch was chipped and the gas gauge was stuck on a quarter of a tank but only had 19 miles to empty (who wants to pull off the lot and immediately have to get gas?) The next day, I took pictures and sent them to Steven asking for them to be fixed, and his response was the pictures online showed the tailgate latch and they would not fix it. There was no individual picture of the broken handle, just pictures from a far. I asked him if it stated that it was broke in the vehicle description, and he quit responding. I then called the dealership and left voicemails with the sales managers and never received a call back. You wouldn’t think it’d be that big of a deal to fix minor things like that, but it’s clear Wade Ford doesn’t run a business of integrity. I highly do not recommend this company. More

I always trust Wade Ford service technician to do professional and thorough work on my vehicle. professional and thorough work on my vehicle. More

Good service and very helpful Finance Manager- Gabb. Sales person Steven went out of his way to bring car to me to test drive Sales person Steven went out of his way to bring car to me to test drive More

My services adequate and appropriate the service was also performed on time all of my issue was addressed my car is running much better now and I’m so so happy that I didn’t have to wait for more than a week performed on time all of my issue was addressed my car is running much better now and I’m so so happy that I didn’t have to wait for more than a week in order to receive services staff was great More

Mr. Sparkman is the adamant professional and should be promoted at his next review. He ALWAYS approaches his job with personal empathy and vast understanding of customer service. His knowledge and under promoted at his next review. He ALWAYS approaches his job with personal empathy and vast understanding of customer service. His knowledge and understanding concerning his job is 2nd to none. Kudos Mr. Sparkman! More

The dealership provided proper repairs on my vehicle I was surprise but nevertheless completely satisfied with the speed with which they repaired my vehicle was surprise but nevertheless completely satisfied with the speed with which they repaired my vehicle More

I was taken care of in a timely manner the service representative was very nice I was in and out in less than an hour problem solved representative was very nice I was in and out in less than an hour problem solved More