
Wade Ford
Smyrna, GA
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Body Work / Repair Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. Aft Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. After getting the insurance company involved the part came in two days. I was not able to call into the facility because the phone system continued taking me to the general message, regardless of what department I tried (sales, operator, parts and body). The insurance company placed a call (I assume to their separate number) and service got back on track. Other than that degree of frustration, I went in and the repair was done in a quality manner and in the time committed. Also, the lot is extremely confining with difficulty moving around. Since I was only there for a short period of time this was only annoying. The final service provider was friendly and courteous throughout the process. More
Excellent customer service, was kept advised of progress, service advisor was courteous, knowledgeable and cared how I was treated! I only go to Wade Ford for all my service needs! service advisor was courteous, knowledgeable and cared how I was treated! I only go to Wade Ford for all my service needs! More
I was very pleased with how Wade ford handled my purchase of a new Ford Fusion. They were very straight forward and no hidden costs. All the other dealers I dealt with hid the final cost until it was time of a new Ford Fusion. They were very straight forward and no hidden costs. All the other dealers I dealt with hid the final cost until it was time to purchase. Ralph, Tom and Cedric were fantastic. 2nd car purchase from Wade and extremely happy both times. More
Excellent experience. My salesman, Creed, was knowledgeable and helped me quickly narrow my selections to a few choices. The car was perfect! Overall, very satisfied. knowledgeable and helped me quickly narrow my selections to a few choices. The car was perfect! Overall, very satisfied. More
There was excellent service. They were prompt, There was excellent service. They were prompt, courteous, and effective. Alex was helpful and provided information to allow me to make good decisio There was excellent service. They were prompt, courteous, and effective. Alex was helpful and provided information to allow me to make good decisions. I will return there for any needed service. More
I have been going here for two years. The service is great no matter what service adviser you work with. This service appointment was with Ayodele. great no matter what service adviser you work with. This service appointment was with Ayodele. More
Fast friendly & efficient. I had a great experience. Everyone worked as a team and the process was quick. Would recommend and buy from them again! Everyone worked as a team and the process was quick. Would recommend and buy from them again! More
Good selection of vehicles and well staffed sales team. Salesman that I dealt with was knowledgeable and courteous. After a test drive we were introduced to the sales manager. After comparing several vehic Salesman that I dealt with was knowledgeable and courteous. After a test drive we were introduced to the sales manager. After comparing several vehicles and dealerships I returned on Monday and made my purchase. More