Wade Ford

Jason L. was my service technician and truly went above and beyond with the service he provided. Honestly best service I’ve had to date! and beyond with the service he provided. Honestly best service I’ve had to date! More

Sean was a pleasure to work with. He kept me updated through out the process and gave me helpful recommendations on the services I should get versus what could wait until my next visit to cut down on my through out the process and gave me helpful recommendations on the services I should get versus what could wait until my next visit to cut down on my costs. More

Worst experience-after 2 weeks of trying to get a service appt for recalls I drop it off the night before and get a call the next day to say it was done but they had an “incident”- they left the pass service appt for recalls I drop it off the night before and get a call the next day to say it was done but they had an “incident”- they left the passenger window down overnight and it has been raining for days. When they brought it out I felt the floor boards and water pushed up. It was soaked still, both front and back. The guy said he didn’t know the floor mats came out. I refused to take the truck as is and they kept it for another day to dry it out , this is a 2015 Explorer with leather seats and only 3800 miles-it’s a new truck! The worst part was no one said “ I’m sorry- all I got was “what do you want me to say”. More

Excellent service. Very professional. Will be my go to service department. Alex the service man was excellent and got my car turned around in short order. service department. Alex the service man was excellent and got my car turned around in short order. More

Wade Ford is a great dealership. I had a top salesman. Every question was answered with lightening speed.Great service all the way around.I wil be coming back for a third time. Every question was answered with lightening speed.Great service all the way around.I wil be coming back for a third time. More

Wade Ford is my dealer. I bought my car there and I service it there. My service manager Gerald treats my car like it is his. The service techs are great I've no problems with the work I've had done. service it there. My service manager Gerald treats my car like it is his. The service techs are great I've no problems with the work I've had done. They do great. A great place! More

Mr Creed W. Pannell III and Mr Erny Richardson employee's at Wade Ford are professional they gave personal support in financing comfortable monthly payments showed positive concern in placing me in a good de at Wade Ford are professional they gave personal support in financing comfortable monthly payments showed positive concern in placing me in a good dependable auto took the time and showed me several autos did not rush me helped me in everyway with positive inputs and thoughts about what was good for me in purchasing a quality vehicle Mr Pannell made me feel comfortable by his professional expertise in car salesmanship. More

Gerald at Wade Ford helped me out. Anytime I'm there, he's always a pleasure to work with. Tremendous hospitality, he's always great! he's always a pleasure to work with. Tremendous hospitality, he's always great! More

Body Work / Repair Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. Aft Minor body work performed. Communication faltered somewhat. Approximately 3 weeks passed after estimated provided and part supposedly ordered. After getting the insurance company involved the part came in two days. I was not able to call into the facility because the phone system continued taking me to the general message, regardless of what department I tried (sales, operator, parts and body). The insurance company placed a call (I assume to their separate number) and service got back on track. Other than that degree of frustration, I went in and the repair was done in a quality manner and in the time committed. Also, the lot is extremely confining with difficulty moving around. Since I was only there for a short period of time this was only annoying. The final service provider was friendly and courteous throughout the process. More