Wade Ford
Smyrna, GA
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Pricing for lug nut removal and replacement was a little ridiculous. Windshield repair was competitive and the works service was also competitive. Thanks Wade Ford ridiculous. Windshield repair was competitive and the works service was also competitive. Thanks Wade Ford More
Service shop improperly handled repair under Service Plan I requested repair of rear differential leak. Serivce Agent did everything possible to convince me to purchase a Differential Service.@~$300. I explai I requested repair of rear differential leak. Serivce Agent did everything possible to convince me to purchase a Differential Service.@~$300. I explained that the Ford ESP covered a eaking differential. The agent still continued to "sell" me a Differential Service. Eventually I folded. I contacted Ford ESP about this problem. They agreed that the Ford ESP written documentation covers a leaking differential seals, etc. I left a voice mmessage for the Service Manager, but no one bothered to return my call. Wade Ford service center used to be my number one place to service my Ford vehicles. At this point, I am looking for other local Ford service centers to handle my future needs. Wade Ford still has a chance to make this right though. I do give second chances. More
I ordered a turbo hose from parts after I blew it coming up from Florida. Jeff in parts took care of me and asked if I needed it installed. Cody in parts installed and tuned. Thank you Wade Ford. up from Florida. Jeff in parts took care of me and asked if I needed it installed. Cody in parts installed and tuned. Thank you Wade Ford. More
New Vehcile Purchase Overall experience was excellent. Arrived at dealership, got with sales person, looked at vehicle of interest, got value of trade-in and had a deal w Overall experience was excellent. Arrived at dealership, got with sales person, looked at vehicle of interest, got value of trade-in and had a deal within 1.5 hrs of arrival. Manager and sales person (Brendon) were extremely professional and there was no back and forth on price and trade-in value. I was purchasing vehicle for wife and since she was not with me, Manager suggested take vehicle home for the weekend , have her look it over and come back on Monday. I have purchased well over 100 vehicles in my life for business and personal use and this experience ranks among the top 3 pleasant experiences I have had. Nice job WADE FORD. More
Worst business ever. Refuses to do warranty work on a new car. Vehicle is dangerous to drive. They lied after keeping the car almost a month. Now refusing our calls. They know they should buy this car back a car. Vehicle is dangerous to drive. They lied after keeping the car almost a month. Now refusing our calls. They know they should buy this car back and admit they can’t fix it. Don’t buy a vehicle from here. Don’t buy an edge!! They know these problems exist and refuse to fix them. More
Great Service Recently, I took my Ford Explorer in for service. The tech was incredibly friendly and helpful. The experience was very smooth and relaxing. They made Recently, I took my Ford Explorer in for service. The tech was incredibly friendly and helpful. The experience was very smooth and relaxing. They made it seamless even during COVID-19. More
Great vehicle, good communication, fair deal. I would buy from them again. The vehicle was cleaned well. Carfax was provided. Dealer called after delivery to make sure everything was good. from them again. The vehicle was cleaned well. Carfax was provided. Dealer called after delivery to make sure everything was good. More
David Tyler was an excellent salesperson to deal with, and Danny went the extra mile to make the deal happen. I am very happy with the truck i purchased. and Danny went the extra mile to make the deal happen. I am very happy with the truck i purchased. More
Wade Ford is a very professional dealership and this purchase was our 4th vehicle we bought there, I highly recommend them when considering a purchase. purchase was our 4th vehicle we bought there, I highly recommend them when considering a purchase. More
Salesperson was excellent. The sales manager worked with me over several days to make this deal happen. It was because of these two that I bought from Wade Ford. I was in the process of buying elsewhere but me over several days to make this deal happen. It was because of these two that I bought from Wade Ford. I was in the process of buying elsewhere but decided to buy this truck because of your sales staff More