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Wade Ford

Smyrna, GA

3.9
431 Reviews

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 431 reviews

February 23, 2021

Vehicle repairs done according to expectations and completed within a timely manner. Vehicle left clean and tidy. Gerald Sparkman, service writer, both very cordial and informative. More

by Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Sparkman
February 09, 2021

Hands down best service I have ever had with a service department at a dealership. Chrisy was so nice polite helpful. Chrisy was always quick to answer any questions I had and give me up to date timeline More

by Dotson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrisy Johnson
January 29, 2021

Eric worked with me to schedule a time to have a new windshield installed on my vehicle; he followed up with a text message and a call as the appointment approached to confirm the plan we had put in pla More

by Kmariewms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
January 28, 2021

For the most part today's visit was good. My first oil change for my Ranger. However several associates did not wear masks correctly. I was uncomfortable. More

by rebecca.s.gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service. Check out person
January 17, 2021

David was fantastic. This was an out of state sale. He got me the deal I wanted and if that wasn’t enough- He drove the truck to Alabama and delivered to my home on a Saturday afternoon. That is dedicatio More

by mike.middlebrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tyler
January 12, 2021

The service received on Saturday was awesome! Jason kept his word with expediting my oil change even without an appointment. Such a great turn around from previous services. More

by nleslie0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
January 05, 2021

The fact I am a repeat customer for three new vehicles over the years is the best recommendation I can provide. It was easy to work with David Tyler and the rest of the team on my latest purchase. The ser More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tyler
January 04, 2021

Very glad I visited Wade Ford. Everyone was very friendly and helpful. I found what I wanted and did a trade. I was not pressured...I took my time to think about what I was doing. The salesman was very nice More

by Lil Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Michaels
January 02, 2021

Service was excellent and efficient. The staff was knowledgeable and consistent with their delivery of service. I have been a customer of Wade Ford for over 15 years. More

by lrkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gantek
Aug 26, 2022 -

lrkb responded

Service was excellent and efficient. The staff was knowledgeable and consistent with their delivery of service. I have been a customer of Wade Ford for over 17 years.

December 31, 2020

Really Upset, dropped off truck for oil change and tire rotation. When I picked up truck I had three small dents on hood that I can’t prove weren’t there prior but I’m confident they were not. Inspect you More

by ent4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t recall name
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