Back

Waco Hyundai

Waco, TX

3.9
1,022 Reviews

1501 W. Loop 340

Waco, TX

76712

Directions

By Type

Showing 1,022 reviews

March 08, 2018

Awesomeness!!! Really awesome service by justin!!! He attend three customers at the same time with gracefully and really good with information with cars... he was re More

by Dharti patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
March 06, 2018

Happy first time buyer Reviewed five stars because It felt like a five star buyer! Family friendly and I was comfortable with my purchase. Thanks Hondai for a great deal and More

by feli4328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
March 02, 2018

My experience with Greg May Hyundai My visit to Greg MaY Hyundai of Waco was absolutely great from start to finish everyone was so attentive and nice. My salesman Justin Owens was top of More

by Betty L I Forge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
February 27, 2018

Great Experience! Great service provided as soon as you walk in or call. Justin Owens helped me since the moment I called the dealership asking about any sales, promoti More

by Lily254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
February 26, 2018

Bad attitude of salesperson We went to test drive a vehicle at this dealership. Contacted Ryan and he said he would have it ready for us. As we were making our initial inspection More

by lesj05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Joiner
Feb 27, 2018 -

Waco Hyundai responded

Thank you for your feedback on your experience and we will do our due diligence to try and prevent anything like this happening again. The tough part about this transaction was that the vehicle was traded the night before your visit. Because there is a lag in the time in which it is traded and the time that it is inspected, we did not have a technician available to work on the vehicle at the time that you came. Since your visit was on a Saturday, there is a limitation in workforce available in the service department because of all the service customers that are here early Saturday morning to make sure they get what they need done, done. I cannot applaud the text message that was sent back to you and apologize that happened. It was an exceptional scenario because of the immediacy in which the car was being shown versus the time it was taken in on trade. We will work harder to develop a quicker process and thanks again for your feedback. However, in this situation, it would be operationally impossible to have a vehicle completely ready to sell with it being traded 10 hours before your visit because we do not work over night. The reasons that you were given were based off your feedback from driving the car and I wish we could have helped more. But, in this case, with the hands available and the unique scenario, it was a tough instance for everyone. Again, I apologize, and if there is anything we can do for you in the future, please let us know.

February 20, 2018

very helpful, great group of guys they worked to get us what we were looking for at a affordable price.would definitely recommend them.great experience.thanks guys. More

by paul cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Joiner
February 13, 2018

Amazing people They did everything possible to help me find a car and at a price i could afford. They were friendly and professional and made me feel welcomed and ap More

by Johnmc2068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DeMaria
February 08, 2018

Great Experience! This was a great experience. They worked with me every way they could to get me into the SUV I wanted. Great job guys! Love my Hyundais! More

by Rebecca Wilhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
January 30, 2018

Great deal , great service I needed a car and Greg May Hyundai was the first place I thought of because I had bought a car there before and had a good experience and the servic More

by KenMilam67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Crow, Justin Owens
January 22, 2018

Wonderful Experience They Worked With Me As Far As Credit And A Down Payment And Justin Put Me In A Brand New Car And I Love It Greg May Hyundai Is The Place To Go To!!! More

by Jolisa95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Owens
...
84
...