Waco Hyundai

Recall Great great great great great Everything was great, especially the Iron Man car. Recall was fast and simple No problems at all. No wasted time. Great great great great great Everything was great, especially the Iron Man car. Recall was fast and simple No problems at all. No wasted time. More

Fix recall items Took my car in and the service guy was friendly and helpful. They did all the recall work and called me when it was done. Friendly courteous and profe Took my car in and the service guy was friendly and helpful. They did all the recall work and called me when it was done. Friendly courteous and professional 👍 More

Window switch and recalls Well I called ahead to schedule appointment to fix drivers side window button and do any recalls. They had plenty of time to order the part, they said Well I called ahead to schedule appointment to fix drivers side window button and do any recalls. They had plenty of time to order the part, they said this was not under our bumper to bumper warranty and they also did not have the part. Now I have to wait, bring the car back and it’s a huge inconvenience. I would have wait d until they got the parts and done it all at one time. Poor communication More

Great service I walked in and was quickly greeted and helped. They took my vehicle in promptly and I was very happy with their service dept. work. I walked in and was quickly greeted and helped. They took my vehicle in promptly and I was very happy with their service dept. work. More

Overall a good experience. Everything was great and very friendly. Sales team helped me find the car I wanted. Management did great and worked quickly to help me out. Everything was great and very friendly. Sales team helped me find the car I wanted. Management did great and worked quickly to help me out. More

Good visit to the Service Team The appointment setting online was nice. The awareness email we got about the recall and the checkup, were good reminders. Drop off was nice and pick The appointment setting online was nice. The awareness email we got about the recall and the checkup, were good reminders. Drop off was nice and pick up was easy. The SD provided good communications throughout the whole time. Finally, a friendly check out was smooth. We also got the visit with Justin for a little bit. More

Excellent Customer Service Today i had a very pleasant experience at Greg May Hyundai. I needed to have my Hyundai Tuscon serviced. Dylan and Anthony Adorni were so knowledgeabl Today i had a very pleasant experience at Greg May Hyundai. I needed to have my Hyundai Tuscon serviced. Dylan and Anthony Adorni were so knowledgeable, and caring. They accommodated my special accommodations i needed and even gave me a courtesy ride to and from the office. Super impressed and feel very confident with the services i received for my vehicle. More

Cars not worth buying It started out with my 2014 Elantra GT using a quart of oil every 300-400 miles. My mechanic advised me to take it to the dealership since the motors It started out with my 2014 Elantra GT using a quart of oil every 300-400 miles. My mechanic advised me to take it to the dealership since the motors were recalled. The morning I took it to them I put another quart of oil in it to fill it up. It was knocking all the way to work. As you know 1 quart will not cause this. They had my car almost a month. They said they drove it and all they could find is that it came in a quart & half low. This was also causing the knocking. As you have already figured out I hope,,,,THIS IS CRAP ON BOTH ACCOUNTS. Tried to tell them, but no it came in low. Talked to corporate office and they said the car was not in the realm of the recall. When ask how,,,I was told because I hadn't taken out extended warranty & it had 180k miles on it. This should not matter since IT IS A RECALL. Was also told the vin number was not in the recall. Again,,,the car has not been recalled,,,IT'S THE MOTOR. Was also told they need to do a consumption test, but we need all the times we bought oil & mileage. We have it ,but what the use,,,,corporate would not stand up for the car so why the dealership. I don't have time for this kind of runaround & crap. I bought a new car & it was no way a Hyundai. I'm telling everyone about this. After all was said and done they actually had the nerve to charge me a $68.55 diagnostic fee. The dealership was Greg May Hyundai in Waco,Texas. More

Happy Customer Thank you Dillan and Anthony for an awesome customer experience. Everyone that assisted me from start to finish was very helpful and kind. Thank you. Thank you Dillan and Anthony for an awesome customer experience. Everyone that assisted me from start to finish was very helpful and kind. Thank you. More

Competent Came in early and they were able to work my car in. Would come in and explain what was going on and how long the process would take. Came in early and they were able to work my car in. Would come in and explain what was going on and how long the process would take. More