Waco Hyundai

It was great Working with Justin was wonderful, he was very patient and knowledgeable. He took time to make sure he answered all our questions and was not pushy Working with Justin was wonderful, he was very patient and knowledgeable. He took time to make sure he answered all our questions and was not pushy More

Best car buying experience! Working with Colton and Trey and the others at Greg May was a better experience thank I could have asked for. They took time to explain things to us. Working with Colton and Trey and the others at Greg May was a better experience thank I could have asked for. They took time to explain things to us. Colton was friendly and made the process much less stressful than I felt it would be. The support of others around the dealership during our time there was wonderful as well. Each piece was done with excellence. I will definitely being using Greg May Hyundai for all future needs. More

Justin is a patient sales person Justin was quite patient with .me. I first met him when I was 'just looking' at the Kona model. That eventually turned into my frequent visits, asking Justin was quite patient with .me. I first met him when I was 'just looking' at the Kona model. That eventually turned into my frequent visits, asking questions..also telling him I wasn't ready to purchase a car. Finally, on one of my visits I told Justin that I was putting my house up for sale...then, it became as soon as I sell the house I can buy. All this time Justin was very patient. Finally, I told him I could buy the model I wanted..a Kona Ultimate..turbo; in Sonic Thunder. Yes, I changed my mind from Surf Blue. The day had arrived where I could trade my 10 year old Sonata for the 2019 Kona. I would recommend that anyone wanting to purchase a Hyundai at Greg May Hyundai, please as for Justin. He is really an honest, patient, kind salesperson. I wish there were more like him. More

Easy Transition This was our 4th Santa Fe purchase & the experience was as easy as it could be to buy a new car! Thank you Paul for helping us through the process!!!! This was our 4th Santa Fe purchase & the experience was as easy as it could be to buy a new car! Thank you Paul for helping us through the process!!!!! More

very pleasant Would refer them to others. They did not pressure us at all, but did everything we asked for and then some . Justin Owens was very knowledgeable about Would refer them to others. They did not pressure us at all, but did everything we asked for and then some . Justin Owens was very knowledgeable about the products and helped us to find what we were looking for. More

Poor process Scheduling a 50 minute wait for customers is not good service. I was told that the service department scheduled the 50 minutes because of the work loa Scheduling a 50 minute wait for customers is not good service. I was told that the service department scheduled the 50 minutes because of the work load. If they know their work load then why have customers come in that much ahead of time. When this was pointed out and explained to them a process that might be considered to help improve their flow and customer satisfaction I was told “I see your point” and magically got my oil change completed prior to the 50 minutes I was originally given. Note: service is what I did for a living. More

The best! This place is the best! Kenny is my service advisor and he is amazing! My car is always serviced quickly and efficiently! I love this place and will a This place is the best! Kenny is my service advisor and he is amazing! My car is always serviced quickly and efficiently! I love this place and will always continue to go here! More

Didn't perform service as requested Extremely disappointed with our last encounter with this dealership. Had a 9AM appt on a Saturday to change the oil, rotate the tires, and repair a s Extremely disappointed with our last encounter with this dealership. Had a 9AM appt on a Saturday to change the oil, rotate the tires, and repair a slow leak in the left rear tire. Arrived at 11:45 and still had to wait 45 minutes for them to complete the work. Obviously, they took other customers ahead of us. The service manager said he wouldn’t charge for the rotation since I had to wait so long. Today we discovered that we still have a leak in the LEFT REAR TIRE. Evidently the reason they didn’t charge was because they DIDN’T FIX THE LEAK and DIDN’T ROTATE the tires. More

Good car shopping experience We went to Greg May looking for a specific car. The staff worked hard to make The Deal work for us and we were very pleased with our purchase. Christi We went to Greg May looking for a specific car. The staff worked hard to make The Deal work for us and we were very pleased with our purchase. Christina was a great help and answered all of our questions and made us feel comfortable with our buying experience. Thanks Matt and crew for all your help! More

Brake change Kenneth McGill was very friendly and professional and went above and beyond! I have always had great service since I bought the car in 2012. Kenneth McGill was very friendly and professional and went above and beyond! I have always had great service since I bought the car in 2012. More