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Waco Hyundai
Waco, TX
1,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,022 reviews
December 03, 2019
Service Most of the time great service. At times, not so great. Lack of consistency. One car done on time and price. The other one extended time and on budget Most of the time great service. At times, not so great. Lack of consistency. One car done on time and price. The other one extended time and on budget. More
by nursefarmered
Verified CustomerEmployees Worked With
Service writer
November 30, 2019
unmitigated disaster until email totally inefficient, two-hour job stretched to two days. Things only got betteer after I emailed the dealership addressed to Greg May directly and de totally inefficient, two-hour job stretched to two days. Things only got betteer after I emailed the dealership addressed to Greg May directly and detailed everything that went wrong. Suddenly the next morning, the car was ready before 8 am and the warranty that somehow didn't apply magically applied after all. Agent begged me to give a five star review despite knowing I was unhappy and had resorted to emailing his boss. So, they can do a good job, but only after you threaten to tell everyone you know never to do business with them. More
by nwade0
Employees Worked With
Kenny, Sam May
November 29, 2019
In for front crash system The system seems not to be working but it was just not like I thought it was supposed to. They explain how it should work The system seems not to be working but it was just not like I thought it was supposed to. They explain how it should work More
by luthereward
Employees Worked With
Josh Smith, Sam May
November 28, 2019
Emergency service Thanksgiving Eve. Initial conversation not great; great recovery. I called as I left lunch meeting, I noticed check engine light; planned to go out of town on Thanksgi Initial conversation not great; great recovery. I called as I left lunch meeting, I noticed check engine light; planned to go out of town on Thanksgiving Day; gentlemen at first was going to politely tell me getting my 2016 Equus looked at soon was doubtful. I think he recognized that I would need my car or a loaner without even asking me. Long story short, he put me on hold (very briefly); came back and told me to bring it ASAP. Could not of been nicer, took good care of me. Questions call me. Joe Bozarth lll More
by JTBOZARTH73
Employees Worked With
Ronnie Owens and Kenneth McGill, Matt Murrey
November 26, 2019
State inspection Once upon a time my state inspection went out and the place I worked at Greg may hyundai performed it for me quickly and efficiently. The end. Once upon a time my state inspection went out and the place I worked at Greg may hyundai performed it for me quickly and efficiently. The end. More
by WICKD
Employees Worked With
John Kerley, Sam May
November 26, 2019
Excellent Very nice people there Paul and his crew did everything possible to put me in a brand new car and I am happy highly recommend them we will go back and Very nice people there Paul and his crew did everything possible to put me in a brand new car and I am happy highly recommend them we will go back and 2 yr to get a other car Paul we will be looking for you to sale us a other one Thank you guys More
by Jose Hernandez
Employees Worked With
Paul Malvaez, Ramsey Ruiz, Matt Murrey
November 23, 2019
Great people I am completely satisfied with the salesmen while buying my new 2020 SantaFe. If I continue to have good experiences with this dealership I will be a I am completely satisfied with the salesmen while buying my new 2020 SantaFe. If I continue to have good experiences with this dealership I will be a repeat customer. More
by LULU75801
Employees Worked With
Justin Owens, Ramsey Ruiz
November 21, 2019
Quick There was a recall that required a software update. Kenneth verified my appointment and was about to get me out in a hour. Not too bad There was a recall that required a software update. Kenneth verified my appointment and was about to get me out in a hour. Not too bad More
by Rolando A
Employees Worked With
Kenneth McGill
November 20, 2019
Excellent customer service I have been with these guys for 4-5 years now. I appreciate the managements assistance in my concerns with the car. He clarified everything after re I have been with these guys for 4-5 years now. I appreciate the managements assistance in my concerns with the car. He clarified everything after researching the situation. Thank you!! More
by PEBZ13
Employees Worked With
Thank you!!, Matt Murrey
November 17, 2019
Horrible customer service. Terrible mechanics. Had my car for over a week on a job that should have only taken a maximum of 2 days. customer service. Terrible mechanics. Had my car for over a week on a job that should have only taken a maximum of 2 days. More
by Unknown
Employees Worked With
Michael Kirby, Tony DeMaria, Allen Miller, Paul Malvaez, Ryan Joiner, Justin Owens, Frank Michalek
