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Waco Hyundai
Waco, TX
1,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2021
Poor communication from service staff concerning the repair and closing time. Service advisor did not call when vehicle was ready. Closing time was not communicated and car was not able to retrieved w repair and closing time. Service advisor did not call when vehicle was ready. Closing time was not communicated and car was not able to retrieved when needed. More
by dsimmons40
Verified CustomerEmployees Worked With
Trevor Smith
January 07, 2021
Service is very friendly and helpful. I was provided shuttle, which was very fast. when I received call of when the vehicle was ready, they asked if I needed the shuttle again. shuttle, which was very fast. when I received call of when the vehicle was ready, they asked if I needed the shuttle again. More
by jvigil@tfnbtx.com
Employees Worked With
Tommy Clark
January 06, 2021
The service department was extremely helpful and even tried helping me to get justice from Jiffy Lube after they caused damage to my engine with my last oil change. tried helping me to get justice from Jiffy Lube after they caused damage to my engine with my last oil change. More
by ANISSABROWNING
Employees Worked With
Sam May, Tommy Clark
January 06, 2021
Great place to buy a car! Dean was very helpful and made things go quickly and smoothly. Trevor was great to work with! Thomas in the finance department is awesome and worked hard to get the best deal poss things go quickly and smoothly. Trevor was great to work with! Thomas in the finance department is awesome and worked hard to get the best deal possible!! More
by TFREEDMAN
Employees Worked With
Justin Owens, Thomas Gentz, Trevor Smith
January 03, 2021
All went smoothly and very friendly. Vehicle overview very detailed and all questions or concerns answered promptly. Excited about the MyHyundai Bluelink that is part of the whole package. very detailed and all questions or concerns answered promptly. Excited about the MyHyundai Bluelink that is part of the whole package. More
by ROGER40
Employees Worked With
Justin Owens, Ramsey Ruiz, Matt Murrey, Thomas Gentz
January 01, 2021
look at the dates of my work order. Was promised a loner as soon as one came in. Was told you had 10 loners, Can't comment on quality of work, after 7 weeks and car is still in maintenance, and no contact as soon as one came in. Was told you had 10 loners, Can't comment on quality of work, after 7 weeks and car is still in maintenance, and no contact from service dept. how can I rate the quality of work and professionalism of personnel when there has been no contact. Seems like there is a brakedown in training by management. More
by ronaldtremont
Employees Worked With
Tommy Clark
December 31, 2020
Justin is great! It would have been nice to know how the process is with getting all documents ready to sign. Absolutely Did not like having to initial what I told Justin I’d buy the vehicle for. Rather ins process is with getting all documents ready to sign. Absolutely Did not like having to initial what I told Justin I’d buy the vehicle for. Rather insulting to my integrity by management. More
by DBBONIFACE
Employees Worked With
Justin Owens, Thomas Gentz
December 31, 2020
The service department has the most professional and friendly people. Thank you for the great service. I appreciate how accommodating you are to your customers by offering the shuttle service. friendly people. Thank you for the great service. I appreciate how accommodating you are to your customers by offering the shuttle service. More
by tkinnear
Employees Worked With
Tommy Clark
December 30, 2020
Took my car in because of a check engine light. They inspected it, found the issue and were super-quick, super-helpful, and super-under-warranty! inspected it, found the issue and were super-quick, super-helpful, and super-under-warranty! More
by jamesyasko
Employees Worked With
Sam May, Tommy Clark
December 27, 2020
My sales experience was wonderful, from the sales department to the finance department. Paul was very informative and helpful. Everyone here made buying a car an easy process. department to the finance department. Paul was very informative and helpful. Everyone here made buying a car an easy process. More
by NIC_MCCALLISTER
Employees Worked With
Paul Malvaez, Matt Murrey, Thomas Gentz
