Waco Hyundai

Buyer beware. Disorganized, dishonest. Good salesman that no longer works there. Our fault we were so tired after the extremely long buying process that we did not require an itemized listing of why the pric no longer works there. Our fault we were so tired after the extremely long buying process that we did not require an itemized listing of why the price was $5k More than the sticker price. Love the 2022 Hyundai Tuscan, just wish we had used another dealer More

I found a car online and when I got to the dealership they had almost $2000 wipers of add-one which were not advertised and should have been optional…we worked that out…the car I bought was advertised as they had almost $2000 wipers of add-one which were not advertised and should have been optional…we worked that out…the car I bought was advertised as one owner, local trade-in, non-smoker…after a couple of weeks I noticed a spot in the upholstery in the driver’s seat was flaking and I rubbed across it and there was, in fact, a repaired cigarette burn in the seat…I like my little car but I probably will not be choose this dealership again More

Great service, he walked me thru the service of my vehicle. Also, made sure I was aware of any other issues & keep me updated with time my vehicle would be ready vehicle. Also, made sure I was aware of any other issues & keep me updated with time my vehicle would be ready More

Past week called several times to make a appointment. Automated line told me the dealership wild call me back and still keep my spot in line since I had a 10 min wait. That call never came. When I calle Automated line told me the dealership wild call me back and still keep my spot in line since I had a 10 min wait. That call never came. When I called back again, some call center person answered and I was able to get a appointment for 10:00 am. After dropping off my car, I was told there is only 1 car in front of yours. I told them I already had a Mechanic look at it and said that a particular part was needed. I asked “will It be done today and he said “oh yea”. I called around 3pm that afternoon and the call center answered and said they would call me back, No call back. I then called back around 5:30 pm and went through the front desk and was able to speak to someone at the dealership. The mechanic said they haven’t been able to get to my car and if I’d leave it overnight it would be the 1st truck they touched in the morning. The next day I haven’t heard from them so I called around 1pm and was told they haven’t had a chance to touch it yet and to call back in a few hours. I called around 5 and again was told they haven’t had a chance to get to it. Around 6pm they called me and informed me they looked at it and would have to order a part, the same part I told them about from day 1. I definitely understand being short handed and busy, but honesty is key. Don’t tell me it will be done or it will be the 1st one looked at just to appease me. Be honest tell me there is a lot of cars ahead and or it don’t look like we’ll get to your today. Why make an appointment just for my truck just for it to be seen 2 days later. I’ll Never using Greg May service again. More

Service dept has yet another manager. This one "had no record" of my appointment, so I got pushed back 2 and 1/2 hours waiting for an oil change. Then he charged me $47 to look at my side-view mirror. A record" of my appointment, so I got pushed back 2 and 1/2 hours waiting for an oil change. Then he charged me $47 to look at my side-view mirror. AWFUL. I'm going to Austin for further service needs. More

Charged me $241. Hiley figured out the Tucson had an Elantra motor so you can’t tell me Greg May even looked at my car! Elantra motor so you can’t tell me Greg May even looked at my car! More

They were really polite, honest, and professional. It is just they ordered the wrong part, and I had to run a few more times to get things fixed. In general, I’d do my service here long time. just they ordered the wrong part, and I had to run a few more times to get things fixed. In general, I’d do my service here long time. More

I took my car in for simple service as suggested by Hyundai, oil and filter change and tire rotation. I was somewhat surprised that the price for tire rotation was listed as "to be determined". Is Hyundai, oil and filter change and tire rotation. I was somewhat surprised that the price for tire rotation was listed as "to be determined". Is this something which is not routinely done by this dealership? I had arranged for an appointment time online and was about 15 minutes early. Check in went smoothly. This service took 2 hours 5 minutes from scheduled start time until I paid my bill. Drive in oil change places post 20 minute service. Does it take the extra time for the inspection, a report of which was not provided? Does it take an extra hour to rotate tires? I am also a little put out by the $2.00 charge for document storage and storage fee. What were the shop supplies for $3.14,soap and water, air for lifts, washer fluid,.....? I had a previous dealer who I feel did a better job. More

Great service and great people! Justin and Ronny were great to work with. Erik in finance was also great. Would.not buy a vehicle anywhere else. great to work with. Erik in finance was also great. Would.not buy a vehicle anywhere else. More

We had an appt with Justin and when we got there he had another appt there (which was fine with us) but he made sure that we were in good hands and taken care of by Clayton. We got the vehicle we wanted an another appt there (which was fine with us) but he made sure that we were in good hands and taken care of by Clayton. We got the vehicle we wanted and Justin did make sure we were straight before we headed out. Clayton was very warm and easy to talk to and knowledgeable about the vehicle we wanted. The Finance dept and the GM were also very professional, patient and helpful. Thank you guys for such a positive experience. More