Waco Hyundai

Terrible communication from dealership. Car was in due to engine failure. Warranty covered small block replacement. Picked up car finally only to find rats had been in car eating items in seat, car was not d engine failure. Warranty covered small block replacement. Picked up car finally only to find rats had been in car eating items in seat, car was not detailed or mess cleaned up. Drove car home and check engine light came on immediately. No power. Unsafe to drive! Cannot believe they did not properly check car out before releasing. Took car back next day. No word as of yet. Service has been a nightmare! Very upset how this experience has been. This is our third vehicle from dealership and not real sure I would purchase again. So sad and hooe they make it right. More

Great customer service from both Ramsey and Justin! They called me a couple weeks ago to trade in my Hyundai Tucson and I told the I was wanting a new Palisade. They were not pushy and I got what I wanted!! called me a couple weeks ago to trade in my Hyundai Tucson and I told the I was wanting a new Palisade. They were not pushy and I got what I wanted!! More

Had an oil change but they did not inflate my tires or reset the maintenance settings in the system. My car shows that I'm -days for maintenance reset the maintenance settings in the system. My car shows that I'm -days for maintenance More

Service writer was extremely knowledgeable with pricing and great with customers. The service manager runs a good schedule with excellent time management. The service department got my vehicle out in a suf and great with customers. The service manager runs a good schedule with excellent time management. The service department got my vehicle out in a sufficient duration of time and it’s running like brand new. More

Excellent dealership!!! I bought a Palisade from here four months ago....best decision ever!!! Everyone is extremely friendly and helpful; all are very patient and kind. I called for my first maintenanc four months ago....best decision ever!!! Everyone is extremely friendly and helpful; all are very patient and kind. I called for my first maintenance checkup and got a next-day appointment! The staff at the service dept. was amazing as well! I had a short wait because it was the end of the day, but the staff apologized often checked in with me to make sure I didn't need anything. More

I called and got an appointment for the next morning. My tires were wobbly. They inspected my car and found a bump on one rear tire. Suggested I replace 2 tires, but rotate them to the front. My visit was p tires were wobbly. They inspected my car and found a bump on one rear tire. Suggested I replace 2 tires, but rotate them to the front. My visit was pleasant and was all done in just over an hour at a very reasonable price. I just moved from Austin to Waco and Greg May will be my new “go to” 😊 More

From first contact (call to request service) through the entirety of our visit—professional, professionally friendly, courteous and made first experience here great! Was here in town visiting daughter and entirety of our visit—professional, professionally friendly, courteous and made first experience here great! Was here in town visiting daughter and was treated marvelously by your staff. More

My experience was perfect!! I was on a waiting list to get the Palisade and I received a call that one was on the way. I got to see it drive in. Everyone was so kind. Trevor was the perfect salesman go get the Palisade and I received a call that one was on the way. I got to see it drive in. Everyone was so kind. Trevor was the perfect salesman going over every feature making my first NEW car buying experience smooth and seamless. More

Usually my rating would be higher. I notice as soon as I left the dealership that my car was louder than normal. I went back and the guy that works there came out and drove it around the block. He said it w left the dealership that my car was louder than normal. I went back and the guy that works there came out and drove it around the block. He said it was fine. I insisted that I knew my car and something was wrong, just because I’m a woman doesn’t mean I don’t know how my car sounds. He popped my hood and they had forgotten to put the oil cap back on. They sort of cleaned it, I mean there was still a little oil around the cap area. I then left and went home. More