Back

W&L Subaru - Service Center

Northumberland, PA

4.7
1,993 Reviews

1,993 Reviews of W&L Subaru - Service Center

Sort by
September 17, 2024

I am generally pleased with my Service and Relationship with W&L. I have been a customer for over 30 years...and have had 1 or 2 disappoints..!! But they have Mostly Stepped Up to the Plate when issues ari More

by Stuartshrawder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

W&L Subaru responded

Thanks for the review, Stuart! We appreciate all of your business over the years!

September 16, 2024

Nice and easy night drop off for inspection, oil change and tire rotation. Prompt turnaround time too! More

by rockntommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

W&L Subaru responded

Thanks for the 5-star ratings!

September 12, 2024

I am on my fourth Subaru and only the first one was not purchased at W and L. I am impressed by the friendliness and skill of all the employees I have interacted with and the amenities offered. More

by jhess12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

W&L Subaru responded

Thank you so much for the repeat business! Have a great day!

September 05, 2024

Great customer service. Good beverage selection. Good attitude shown in service center. Keep up the good work. More

by dianebreon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

W&L Subaru responded

Thanks for the 5-star review!

September 05, 2024

Super place to go for service on your automobile! I always appreciate there care for your car. I appreciate the expertise of the service representative doing the work, plus they keep me updated with More

by rwritchey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

W&L Subaru responded

Thanks for reviewing your service experience! See you next time!

September 04, 2024

Held my car a year and told me they don’t what wrong and never called me or gave me a response from him I had to call all them to get updats More

by josh@intradatech.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Faust
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale
Sep 05, 2024 -

W&L Subaru responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We strive to provide the best service possible and appreciate your input. If you have any further comments or suggestions, please feel free to reach out to us directly.

September 03, 2024

Service was easy and reasonable amount of time First time getting service so they explained where to go and everything went smooth. Thanks More

by flynnfamily3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K.J. Williams
Sep 04, 2024 -

W&L Subaru responded

Thanks for the review!

September 01, 2024

All went well with my experience with the service department. I was waiting for the work to be done and was kept informed. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thank you so much for your review!

August 31, 2024

Great dealership! No pressure. Great service. I really appreciate the pick up and drop off service! More

by jnrodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Faust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thank you! We are very pleased that you enjoy our free service valet perk!

August 31, 2024

No better dealership than W&L. Service department is a delight to work with. Service staff is professional and extremely helpful. More

by joefox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

W&L Subaru responded

Thanks so much for the 5-star ratings!

...
9
...