W&L Subaru - Service Center

Service department was very friendly and professional. They performed the service in a timely manner and kept us informed during our service. They performed the service in a timely manner and kept us informed during our service. More

I have had great service from day one. I have only had my 2025 Outback about 6 months. Service so far has been great. I have told everyone how impressed I have been with W & L Subaru North I have only had my 2025 Outback about 6 months. Service so far has been great. I have told everyone how impressed I have been with W & L Subaru Northumberland. More

Professional, welcoming, helpful, and very communicative throughout my service. I was very impressed with the entire experience from drop-off to pick-up. throughout my service. I was very impressed with the entire experience from drop-off to pick-up. More

Everyone was very accommodating and friendly. The new dealership is beautiful. I love my new outback. The new dealership is beautiful. I love my new outback. More

They gave me a loaner when my service couldn't be completed. I did think the service charge was a little high, but I guess that's what happens when you go to a dealership. Service was done well and completed. I did think the service charge was a little high, but I guess that's what happens when you go to a dealership. Service was done well and very nice lounge to wait in. Everyone was very cordial and courteous. More

Way too expensive even just for an oil change. They don't care about customers. They only care about scamming for money. They don't care about customers. They only care about scamming for money. More

Very clean and friendly. ,well organized and informative. The video of the underside of the undercarriage inspection should be done a little slower. ,well organized and informative. The video of the underside of the undercarriage inspection should be done a little slower. More

Great experience with tremendous service technicians. The car is better than when I picked it up on day 1 The car is better than when I picked it up on day 1 More

The service staff was friendly and explained everything well and even provided me with a loaner car. Excellent service! well and even provided me with a loaner car. Excellent service! More

Terrible service! !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So called "Service Advisor" REFUSED to speak to me when I questioned and expressed my displeasure as to why it took 2 hours to begin an oil change. While we waited 2 hours, no "service advisor" explained the delay. If I was a masochist I certainly would consider returning for service, etc. More