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W&L Subaru - Service Center

Northumberland, PA

4.7
2,029 Reviews

2,029 Reviews of W&L Subaru - Service Center

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November 18, 2022

Excellent customer service. ..comfortable and clean waiting area and restroom...top notch car dealership...definitely 5 star!! More

by tricias777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who greeted me and gave me my bill at the end of my appointment was very pleasant and helpful.
Nov 18, 2022 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

November 18, 2022

Very friendly and kept us informed of the process . Was very quick and easy service More

by elliejustin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

W&L Subaru responded

Thank you!

November 18, 2022

They handled our issue very professionally and in a timely manner. Associates were very helpful and easy to work with. More

by mchubler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

W&L Subaru responded

Thank you!

November 17, 2022

Always have the best experience! Fast and courteous deserve better than 5 stars! Best waiting area too. More

by amysa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

W&L Subaru responded

Thank you so much for the feedback!

November 17, 2022

Best dealership I have ever worked with. The service and attention to detail are second to none! More

by terrahj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

W&L Subaru responded

Thanks so much!

November 17, 2022

Very polite and friendly keeping customer informed. Was very impressed and surprised with the video reveiw. Thanks. More

by ddels1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

W&L Subaru responded

We're very pleased you had such a great service experience!

November 16, 2022

I had a hitch installed and a slow leak in my tire fixed. I signed up for valet service for pick up at my work. Overall I was completely satisfied. More

by yeagerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in valet services
Nov 18, 2022 -

W&L Subaru responded

We appreciate your business!

November 13, 2022

I was asked by several employees if there was anything they could help me with. Everyone was courteous and friendly. More

by patriciakeeler77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

W&L Subaru responded

Thank you for the review!

November 12, 2022

Aways great service. Have had 5 new subarus over the years, starting with my first one in 1980 and all have been serviced at W&L. More

by ghilderb
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

W&L Subaru responded

It is always our pleasure to help you in service! Thanks for the feedback!

November 12, 2022

As usual, service for oil change and free walk around inspection was completed. It reveled new windshield wipers were required. Fixed a loose piece of door seal on driver's door at bottom. I always kno More

by lyndacr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

W&L Subaru responded

Thanks so much!

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