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W&L Subaru - Service Center

Northumberland, PA

4.7
2,027 Reviews

2,027 Reviews of W&L Subaru - Service Center

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December 05, 2022

We couldn't have asked for a better experience. Top notch! Well-trained staff! Thank you! More

by pbdepinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

W&L Subaru responded

Thanks so much!

December 04, 2022

Everyone is super friendly & polite. It's a comfortable environment to wait. They're helpful when I have questions. More

by 22msherman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

December 04, 2022

Very pleased with the service & the comfortable waiting area. They even washed my vehicle, thanks More

by sass1941afras@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you, and have a great day!

December 04, 2022

excellent service department-they are all wonderful and care about you and your satisfaction with your car More

by cjspecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Dec 05, 2022 -

W&L Subaru responded

Thank you so much!

December 03, 2022

Scheduled online for an oil change 3 days before. Was able to get inspection done also. I didn't have my insurance proof in my glovebox but one of the workers had me email it and he printed it off fo More

by snyderamber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

It is always our pleasure helping you in service! Thanks!

December 03, 2022

Very pleased with the service however its a little pricey just for an oil and air filter change. More

by jmzacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you for the feedback. We will definitely review your comments as we continue to evaluate our pricing strategies. Thanks again, and have a great day!

December 03, 2022

Had a good experience at the dealership, inspection with smooth. Good customer service and quick turn around More

by becky.duignan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you!

December 03, 2022

Amazing dealership with amazing service! They care about the safety of you and your family! More

by kelsey.venarchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thanks so much for the feedback!

December 02, 2022

The total experience was outstanding! ! The convenience of the waiting room is the best I have ever experienced !! More

by carljj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thank you so much! We're glad you enjoy our customer lounge!

December 02, 2022

Great service quick response-valet service is greatly appreciated-thank you - dealership is top notch More

by gtfsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

W&L Subaru responded

Thanks for the feedback! We're pleased that you enjoy our free valet for the service department!

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