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W&L Subaru - Service Center

Northumberland, PA

4.7
2,022 Reviews

2,022 Reviews of W&L Subaru - Service Center

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August 04, 2023

Easy dropoff. Comfortable waiting area, nice employees Great customer service and scheduling. appointments are easy More

by Enjoy 2018
Recommend Dealer
Yes
Aug 06, 2023 -

W&L Subaru responded

Thanks!

August 04, 2023

Wonderful customer service, clean spacious waiting area, friendly staff, timely service and repairs, thorough explanation and video of any repairs needed More

by stephanie_fortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks!

August 04, 2023

Always reliable to complete maintenance on time with a smile and the ability to pivot on the spot with any adjustments. More

by tplank9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Clark
Aug 06, 2023 -

W&L Subaru responded

Thank you!

August 04, 2023

Very profesional and nice not easy to get over the high price of a new car More

by Bjseeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks and have a great day!

August 03, 2023

Owen Is great, he went over everything they were going to do. He used his cell phone to send me a video walk through of my car (what it needed) and reached out the next day to ask how my car was running. I More

by Tina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thanks so much, Tina!

August 02, 2023

Had vehicle for over a month. Never even looked at it until it had been there for 2 weeks. More

by Cdyrwe14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you for the feedback. We're sorry you did not have a good experience. If there is anything we can do for you, just give us a call at 570.473.3432 and press 2 for service. Thanks again, and have a great day. (Please note: service is unable to see replies to this message.)

August 01, 2023

Great service exactly at the agreed upon appointment time; the price was reasonable and the free car is a great perk. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you so much Randy!

July 31, 2023

Excellent service at W&L. Even though the waiting room was crowded my wait was minimal. They also washed my car. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

W&L Subaru responded

Thank you!

July 30, 2023

Owen is a real standup guy, professional and courteous. Adam (did I get the name right?) is a real good tech, explained everything thoroughly and in detail, and, most important, let me into the service are More

by steveaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam, service tech
Aug 06, 2023 -

W&L Subaru responded

Thanks for taking the time to share your thoughts online! See you next time!

July 29, 2023

The people at the dealership are always friendly and willing to help and the is done on time. More

by S39F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

W&L Subaru responded

Thanks and have a great day!

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