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W&L Subaru - Service Center

Northumberland, PA

4.7
2,022 Reviews

2,022 Reviews of W&L Subaru - Service Center

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September 12, 2023

Excellent experience everyone I worked with was amazing will recommend to my family and friends. Thank you! More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

W&L Subaru responded

Thanks for the 5-star ratings!

September 12, 2023

The best car buying experience I could have hoped for. Sales and service W&L are the best. I will tell everyone I know to go check out W&L Subaru. More

by neilzola
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

W&L Subaru responded

Thank you for the kind words! It was our pleasure helping you!

Sep 13, 2023 -

neilzola responded

👍🏻

September 11, 2023

Staff - Very professional, treat me with respect, very knowledgeable Facility - comfortable for waiting including the snacks and drinks Very dog friendly More

by lindagemberling
Recommend Dealer
Yes
Employees Worked With
Kim - finds me to give me update on car.
Sep 12, 2023 -

W&L Subaru responded

Thanks, and have a great day!

September 10, 2023

Every person we dealt with was very polite and courteous as well as being knowledgeable about the vehicles. More

by jyh372w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K.J. Williams
Sep 12, 2023 -

W&L Subaru responded

Thank you for taking the time to share your thoughts online!

September 10, 2023

I’ve never had a bad experience at WL Subaru. I have been a customer for many years and I can’t recall, ever, having a bad experience. The staff has always been helpful and very professional. Tha More

by MCQUISTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

W&L Subaru responded

Thank you so much for all the repeat business over the years! See you next time!

September 09, 2023

The service department completed an oil change, inspection, tire rotation, and replacement of a filter. I was at the dealership for over 2 hours. When I mentioned this to a cashier, the manager t More

by jastine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

W&L Subaru responded

We sincerely apologize for the unexpected delay in servicing your vehicle. It was our pleasuring making it right for you. Thank you so much for your patience, and have a great day.

September 03, 2023

We bought two cars within the last four years from this dealership and have all the servicing completed through W & L. They have always been courteous, responsive and have met our maintenance needs. With More

by rak1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

W&L Subaru responded

Thank you for the repeat business!

September 01, 2023

This is the best dealership I've worked with in a long time. Thank you! More

by agrammy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum, Shaunda Zeigler
Sep 05, 2023 -

W&L Subaru responded

Thanks so much! It was our pleasure helping you with your vehicle!

August 30, 2023

They are very friendly and they do very good on making my car run properly,and they tell you what is wrong and before the fix the problem. More

by sjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum, Tony Kauffman
Aug 30, 2023 -

W&L Subaru responded

Thank you!

August 30, 2023

Shaun made drop off easy. They coordinated my rental car and handled insurance. The work was completed on time and my car was returned to me immaculately clean. More

by emillyanmuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Aug 30, 2023 -

W&L Subaru responded

Thanks for the 5-star review!

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