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W&L Subaru - Service Center

Northumberland, PA

4.7
2,022 Reviews
Call Service Center (570) 473-3432

2,022 Reviews of W&L Subaru - Service Center

Sort by
September 26, 2023

Great service always employees are very kind and generous and always willing to help and explain everything in detail. Always a wonderful experience. More

by Margarettreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
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Sep 27, 2023 -

W&L Subaru responded

Thank you!!

September 24, 2023

Very professional and courteous, informative about the progress of your vehicle. 4 star service I highly recommend. More

by ccampbell423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

W&L Subaru responded

Thank you so much!

September 23, 2023

Staff was very pleasant and thorough in their service explanations. I was very comfortable with their waiting accommodations. More

by country_bliss10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

W&L Subaru responded

Thanks for the feedback!

September 23, 2023

Great service understanding great communication. To top it off good prices. Five stars in my book......... More

by garymines84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Super Kimberly
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Sep 25, 2023 -

W&L Subaru responded

Thank you for the 5-star rating!

Sep 25, 2023 -

garymines84 responded

Wonderful fast service.......

September 21, 2023

Always very professional and helpful Comfortable clean waiting area. Provide online video of automobile key inspection criteria More

by jlbexeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

W&L Subaru responded

Thanks so much!

September 20, 2023

The service department was very accommodating and helpful. The service on my vehicle was completed before promised! I would also like to give a shout out to Kim Rorke, the salesperson who sold me my More

by tmccarthy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Report | Print
Sep 25, 2023 -

W&L Subaru responded

Thanks so much for the feedback!

September 20, 2023

First time at W&L very good service. Loved the video i received. Definitely will be back More

by fredbeaver124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg christine. My salesman
Report | Print
Sep 25, 2023 -

W&L Subaru responded

Thanks!

September 19, 2023

The Service Department at W&L is very helpful and efficient. Every associate in the Service Dept that I have worked with has been great. Gavin is super patient, friendly and hepful. More

by hollyannkaehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Sep 25, 2023 -

W&L Subaru responded

Thank you!

September 16, 2023

My husband went so I don't know Always s good experience and I also enjoy the coffee. More

by paswanson62
Recommend Dealer
Yes
Report | Print
Sep 16, 2023 -

paswanson62 responded

Thank you for your concern

Sep 17, 2023 -

W&L Subaru responded

We're pleased you have good experiences! Thanks for sharing your thoughts online!

September 15, 2023

Not gonna come back any time soon . .. Buh bye I don't wish to be a customer More

by andrew.p.ban
Recommend Dealer
No
Employees Worked With
Don't care
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Sep 18, 2023 -

W&L Subaru responded

Thank you for the feedback, Andrew. We are very sorry to hear your experience was not excellent. If there is anything we can do for you, please give our service team a call at 570.473.3432 (note: service can not see replies to this Dealerrater post).

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